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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Dave N.
California
1 review
0 helpful votes
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Very easy to design. Looks great. Very happy with how it turned out.

Date of experience: September 3, 2020
Stephanie K.
California
1 review
0 helpful votes
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I am very pleased with custom ink. You get what you pay for and I love the shirts. They are perfect for our new upcoming business. Customer support was helpful and the look of the shirt is EXACTLY what I wanted.

Date of experience: September 3, 2020
Jay M.
California
1 review
0 helpful votes
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Incredible work
May 29, 2020

Incredible work. Logo was perfect with brilliant colors! Delivered a day early as well.

Date of experience: September 3, 2020
Melissa V.
California
1 review
0 helpful votes
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Your rep was very patient with all my changes and made the project easy to accomplish!

Date of experience: September 3, 2020
Brian U.
California
1 review
0 helpful votes
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I will definitely be ordering from you guys again this is my second time ordering from you guys and I've been extremely happy both times

Date of experience: September 3, 2020
Carol I.
California
1 review
0 helpful votes
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Love my shirts & thank you for sending them on time...

Date of experience: September 3, 2020
Nicole A.
California
1 review
0 helpful votes
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The order was perfect and the embroidery of high quality.

Date of experience: September 3, 2020
William I.
California
1 review
0 helpful votes
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Nice product, Reasonable price, and delivered on time. Can't ask for anything more than that. Very happy.

Date of experience: September 3, 2020
Diane X.
California
1 review
0 helpful votes
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Excellent service
May 29, 2020

Excellent service. I was included promptly in all decisions.

Date of experience: September 3, 2020
James E.
California
1 review
0 helpful votes
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This is my first time using Custom Ink, and I will ABSOLUTELY return! The website is incredibly easy to use, there's so many designs to choose from, the prices are great, and my order arrived super early. No complaints whatsoever. You guys are great, thank you all for helping to make our family reunion that much more memorable and sweet.

Date of experience: September 3, 2020
Dave C.
California
1 review
0 helpful votes
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Loved working with customer service and creating a shirt "on the fly."

Date of experience: September 3, 2020
Jim P.
California
1 review
0 helpful votes
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I am beyond impressed with the Custom Ink's customer service. Thank you to Miryana L. For being an outstanding representative. This was my first time buying with Custom Ink and this experience definitely has me coming back for next year's camping shirt!

Date of experience: September 3, 2020
Amy C.
California
1 review
0 helpful votes
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My overall experience with custom ink was great! This company is very organized and I really love how they have guaranteed 2 week shipping. They provided me the freedom to design my own shirts and they came out exactly how I wanted them, and in time too! Great company and would definitely order again! :)

Date of experience: September 3, 2020
Daniel T.
California
1 review
0 helpful votes
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Just wish prices were cheaper and wish they had discounts but other than that they did a good job

Date of experience: September 3, 2020
Jessica J.
California
1 review
0 helpful votes
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It was great experience to get customized image face masks from Custom Ink! It was easy to order and upload our logo, the mask quality is very good and comfortable, delivery was on time with tracking along the way, and it is always good to have followup with customers as they do. I highly recommend Custom Ink.

Date of experience: September 3, 2020
Elizabeth C.
California
1 review
0 helpful votes
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Super easy and the customer service rep that helped me as we messaged and worked through my order was outstanding. I believe Austin was the name and he worked with me to stay within budget and took a personal interest in my story and what the shirts were all about.

Date of experience: September 3, 2020
Eric M.
California
1 review
0 helpful votes
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My overall experience was great as usual. Had questions and I was directed to the right party the first time and had my questions answered.

Date of experience: September 3, 2020
Eric F.
California
1 review
0 helpful votes
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CustomInk did a great job at providing proofs and working with me to adjust the proofs when I needed to add an additional color to give depth to the image. The shirts arrived early and the print quality looks great!

Date of experience: September 3, 2020
Rebecca X.
California
1 review
0 helpful votes
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Overall, the experience was meddling. The designing portion was OK, flexible enough and had enough options to make something close to what I was looking for. I was disappointed in the dearth of options for a small quantity, and extremely disappointed with the American Apparel tri-blend I received. It's a much rougher material than I remember and the fit is frankly so bad, that I probably won't wear the shirt I worked hard to design. The neck is extremely tight and the body is way too loose. I'm going to look elsewhere for my custom projects.

Date of experience: September 3, 2020
Martha S.
California
1 review
0 helpful votes
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No one is perfect
May 29, 2020

No one is perfect. I keep using Custom Ink because they are the best in the business. If I have to pay a small premium for that, I will.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States