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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Very pleased with Custom ink from start to finish. The Customer Service associate who helped me submit our Tax Exempt documentation was fantastic. The ease of placing the order was great. The order arrived earlier than projected, in high quality, and without error. Thank you!
Customer service was helpful and thorough. The representative offered several options and explained the differences clearly. She made sure that we got the best product for the best price. The finished product presents the company logo beautifully.
I loved how everything turned out. They were also super friendly and helpful.
Thank you for helping design amazing T-shirts for our socially dis-danced dance recital. They are perfect!
First time customer and very pleased with overall experience. Order came quicker than I expected, and the product, a single custom T-shirt was just as I had envisioned. Would definitely order again.
Site was easy to use, emails were helpful to know what stages I was in and when to be looking for delivery!
Company is great. Communication great. Timelineness and packaging. Everything was great. It was just the specific cotton fabric from that provider. To have a future group order from here I would either want to know about that issue or see samples to feel it. So I'm putting no for ordering again, but I definitely would barring the actual product. :)
Our oldest designed this for her sister's birthday coming up. She loves how it turned out.
It was a gift for my sister in law and she loved it.
Fairly easy to do custom t shirt start to finish. Reasonable prices also. Very satisfied
This is my 3rd or 4th time ordering from CustomInk. I love this company and how easy it is to design, and set up group purchases. So easy and great.
Great product, easy to navigate the website and create a design!
I am a repeat customer for a reason. Custom Ink always exceeds my level of expectation.
Fantastic. We order shirts with you every year and these may be the best shirts yet. I also appreciated how you refunded us the money for only using 2 colors instead of 3 without our having to ask.
Super easy! Wanted to create some onesies for some friends having twins and place some Devanagari (Nepali) font on the front. Their team customized and placed my image, adjusted proofs after I requested done edits, and shipped here within a week or so. Pretty remarkable, will definitely hit them up again if needed!
Your team was excellent from start to finish, really appreciate the beautiful work and attention to detail
Custom Ink is awesome. My students had put years 2018-2020 and they called to confirm that the time period was not 2019-2020. It was not but I appreciate the check. They are so thorough.
Overall very satisfied with everything. I am a returning customer and will be back again.
We had a great experience from beginning to end. We are extremely happy with the shirts. We would definitely use Customink again!
Absolutely, love the shirts. They are exactly what we created!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.