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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Maria R.
California
1 review
0 helpful votes
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Very pleased with Custom ink from start to finish. The Customer Service associate who helped me submit our Tax Exempt documentation was fantastic. The ease of placing the order was great. The order arrived earlier than projected, in high quality, and without error. Thank you!

Date of experience: September 3, 2020
Nancy F.
California
1 review
0 helpful votes
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Customer service was helpful and thorough. The representative offered several options and explained the differences clearly. She made sure that we got the best product for the best price. The finished product presents the company logo beautifully.

Date of experience: September 3, 2020
Nick I.
California
1 review
0 helpful votes
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I loved how everything turned out. They were also super friendly and helpful.

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
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Thank you for helping design amazing T-shirts for our socially dis-danced dance recital. They are perfect!

Date of experience: September 3, 2020
Anna F.
California
1 review
0 helpful votes
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First time customer and very pleased with overall experience. Order came quicker than I expected, and the product, a single custom T-shirt was just as I had envisioned. Would definitely order again.

Date of experience: September 3, 2020
Carol I.
California
1 review
0 helpful votes
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Site was easy to use, emails were helpful to know what stages I was in and when to be looking for delivery!

Date of experience: September 3, 2020
Robert H.
California
1 review
0 helpful votes
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Company is great
May 23, 2020

Company is great. Communication great. Timelineness and packaging. Everything was great. It was just the specific cotton fabric from that provider. To have a future group order from here I would either want to know about that issue or see samples to feel it. So I'm putting no for ordering again, but I definitely would barring the actual product. :)

Date of experience: September 3, 2020
Jim P.
California
1 review
0 helpful votes
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Our oldest designed this for her sister's birthday coming up. She loves how it turned out.

Date of experience: September 3, 2020
Chris Q.
California
1 review
0 helpful votes
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It was a gift for my sister in law and she loved it.

Date of experience: September 3, 2020
George Y.
California
1 review
0 helpful votes
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Fairly easy to do custom t shirt start to finish. Reasonable prices also. Very satisfied

Date of experience: September 3, 2020
Shirley J.
California
1 review
0 helpful votes
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This is my 3rd or 4th time ordering from CustomInk. I love this company and how easy it is to design, and set up group purchases. So easy and great.

Date of experience: September 3, 2020
Margaret B.
California
1 review
0 helpful votes
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Great product, easy to navigate the website and create a design!

Date of experience: September 3, 2020
Chris W.
California
1 review
0 helpful votes
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I am a repeat customer for a reason. Custom Ink always exceeds my level of expectation.

Date of experience: September 3, 2020
Adam H.
California
1 review
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Fantastic
May 23, 2020

Fantastic. We order shirts with you every year and these may be the best shirts yet. I also appreciated how you refunded us the money for only using 2 colors instead of 3 without our having to ask.

Date of experience: September 3, 2020
Dan Q.
California
1 review
0 helpful votes
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Super easy!
May 23, 2020

Super easy! Wanted to create some onesies for some friends having twins and place some Devanagari (Nepali) font on the front. Their team customized and placed my image, adjusted proofs after I requested done edits, and shipped here within a week or so. Pretty remarkable, will definitely hit them up again if needed!

Date of experience: September 3, 2020
Rebecca Y.
California
1 review
0 helpful votes
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Your team was excellent from start to finish, really appreciate the beautiful work and attention to detail

Date of experience: September 3, 2020
Jeff K.
California
1 review
0 helpful votes
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Custom Ink is awesome. My students had put years 2018-2020 and they called to confirm that the time period was not 2019-2020. It was not but I appreciate the check. They are so thorough.

Date of experience: September 3, 2020
Shirley I.
California
1 review
0 helpful votes
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Overall very satisfied with everything. I am a returning customer and will be back again.

Date of experience: September 3, 2020
Anna N.
California
1 review
0 helpful votes
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We had a great experience from beginning to end. We are extremely happy with the shirts. We would definitely use Customink again!

Date of experience: September 3, 2020
Sharon A.
California
1 review
0 helpful votes
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Absolutely, love the shirts. They are exactly what we created!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States