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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My experience was great dealing with everyone I had the experience to work with. Thanks again. I will let you all know about the printing later down the road.
Experience was good, Packaging of finished good needs lots of improvement
Thank you once again for the beautiful shirts! I will be ordering more!
Customer service was so helpful. The delivery was fast, even with everything going on now. The T-shirts were so soft and everyone loved the high quality material!
The quality of the product I received exceeded my expectations in every way. I expected a satisfactory promotional material I could use, but instead got a product that was beautifully crafted, similar in quality to something I would personally buy at a store. Not only will I be using my canvas tote bag to promote my institution, but I will be using it because I love the way it looks and feels. Additionally, the Custom Ink team was communicative, responsive, detailed, and friendly. Working with a company to design a product could not have been easier. AND they fulfilled my order safely during a global pandemic, which I greatly appreciate!
Every case manager I've had has been very courteous. This time I had a very specific budget for shirts and they worked with me to get me the most shirts for the best price and I greatly appreciate it.
My experience was awesome. The shirts were awesome and came a day early!
Ordering from Custom Ink was a breeze. I will definitely order from them again.
Website was easy to use and the product was received faster than anticipated.
My shirt was 10x better in person then in the photo and how I customized it. Super excited to wear to day for my nieces graduation party today. The whole family will have theirs on as well
It was terrific ordering t-shirts for my senior class. Custom Ink also gave me some good suggestions to help me make them look better. Very smooth process.
Very easy, the shirts are very cute, and they came very quickly despite everything going on in the world - thanks!
Quick, easy, great customer services and great prices.
Very impressed with the overall quality and service, great job
It was a great experience, I'll def. Be back for my t shirt needs!
Excellent customer service. They were very knowledgeable and on top of my order of what I needed. They guaranteed delivery time and was even a day earlier!
We've been using Custom Ink for the last several years for our conference, and occasionally for family reunion. Every time I called the customer service, the care we received has been amazing. Thank you, we appreciate you!
Site worked great, I will order again with no hesitation.
I was shocked at how quickly my custom order arrived - it looked beautiful, exactly like the preview image!
The shirt was great, and exactly what I expected. It's sufficiently soft and the image, despite having a complexity of colors, came out looking great. However, upon ordering, I became inundated with marketing emails from Custom Ink. I would sometimes receive as many as five emails a day trying to get me to buy more items. I'm sorry, but that's just tacky. Great product. Terribly desperate marketing department. I'll order again, but only if I know they won't resubscribe me to that horrible harassing email.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.