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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Deborah D.
California
1 review
0 helpful votes
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The customer service, communication and design were wonderful! The fit and comfort of the t-shirt, I was disappointed with.

Date of experience: September 3, 2020
Nick G.
California
1 review
0 helpful votes
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This is my first experience with Custom Ink. My husband and I were extremely pleased with every step of the process. We found the website to be user-friendly. We found the customer service to be very helpful when we had questions. After I submitted my project, the team improved upon it before they submitted it to me for inspection. They checked with me several times before it went for print. The final product was exactly what we hoped it would be. The quality of the product met our expectations. And we are very pleased. I look forward to creating more products with Custom Ink again and sharing this experience with my colleagues.

Date of experience: September 3, 2020
James U.
California
1 review
0 helpful votes
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We received 3
August 12, 2020

We received 3 - 3XL shirts and 4 - 2XL shirst that had the seam falling apart at the neck. This is the first time we have had an issue with the quality. Is there a possibility to get those replaced?

Date of experience: September 3, 2020
Deborah U.
California
1 review
0 helpful votes
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I am very pleased
August 12, 2020

I am very pleased. The customer service and the product were a 10/10. I love the website too

Date of experience: September 3, 2020
Robert D.
California
1 review
0 helpful votes
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Love working with Custom Ink! They always take great care of us and get us our orders quickly! The customer service was great and made my whole process smooth and easy. Looking forward to using y'all again in the future.

Date of experience: September 3, 2020
Chris B.
California
1 review
0 helpful votes
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Custom Ink never fails to satisfy us! We have been using Custom Ink for several years now for fundraisers. This was our first direct order. Fast and efficient and the finished product looks just as we envisioned it!

Date of experience: September 3, 2020
Nancy F.
California
1 review
0 helpful votes
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Second time I've used Custom Ink. I had a great experience both times!

Date of experience: September 3, 2020
Tom S.
California
1 review
0 helpful votes
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Loved the followup I got after placing the order and I received the order after only 5 days and not the two weeks I was expecting

Date of experience: September 3, 2020
Nancy X.
California
1 review
0 helpful votes
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As usual CustomInk proves to be the best option for printing shirts. Love using this service, it'll always be my first choice.

Date of experience: September 3, 2020
Dave K.
California
1 review
0 helpful votes
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The website is user friendly. I love the deep red color. The quality of the shirt and printing are excellent. Definitely would recommend to others. Thank you for your service

Date of experience: September 3, 2020
Kathleen Y.
California
1 review
0 helpful votes
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Prices can be a little steep but the overall quality of the shirts and prints is unbeatable, they put alot of time into their products. HIGHLY recommend using customink for any custom design shirts. Their website is amazing when it comes to designing shirts!

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
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Extremely satisfied with my purchase. Customer service was extremely friendly and helpful perfecting my artwork. Plus, they got it to me a full week before they guaranteed it! I would just note that the sizing on this product runs a little larger than I was expecting. All my ladies and gays would do well to go a size down on this shirt -- even with the corona 15...

Date of experience: September 3, 2020
Eric A.
California
1 review
0 helpful votes
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Custon Ink's attention to detail and quick turnaround time on orders was exceptional! Quality items and attention to detail were impressive. I will definitely use them again in the future!

Date of experience: September 3, 2020
Ruth O.
California
1 review
0 helpful votes
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Excellent and fast service. My custom logo T-shirt looks as good as a retail purchase. Custom Ink has always comes through with great quality and excellent prices.

Date of experience: September 3, 2020
Maria R.
California
1 review
0 helpful votes
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Custom Ink surpasses every other online screen printing company I have used with impeccable customer service and attention to detail and deadlines.

Date of experience: September 3, 2020
Patricia Q.
California
1 review
0 helpful votes
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Paul was amazing as always. Art team nailed the design. I'm sure our staff will be super excited with the outcome.

Date of experience: September 3, 2020
Paul W.
California
1 review
0 helpful votes
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Not sure where it want wrong but somehow the spelling came out wrong for the title

Date of experience: September 3, 2020
George C.
California
1 review
0 helpful votes
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Amazing customer service, really easy website To use. I will definitely always use custom ink for any future shirts I need made. Absolutely wonderful experience!

Date of experience: September 3, 2020
Amanda H.
California
1 review
0 helpful votes
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I highly recommend Custom Ink. I ordered 6 shirts and the next day they were being shipped. I got them within a few days and the shirts were everything I thought they'd be and more. They look exactly like how I designed it. The shirt is thick and feels like a comfort colors shirt which is what I wanted I didn't want anything very thin. They all fit everyone perfectly! I'm so impressed and will order from them again no doubt!

Date of experience: September 3, 2020
Nick U.
California
1 review
0 helpful votes
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My shirts came so fast, and the design came out great! Will be ordering more!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States