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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Pamela I.
California
1 review
0 helpful votes
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Good products, customer service was excellent. Everything was very quick and I have order from here before and always have a excellent experience

Date of experience: September 3, 2020
Mike O.
California
1 review
0 helpful votes
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Order received promptly, accurately, without pain or drama.

Date of experience: September 3, 2020
Virginia O.
California
1 review
0 helpful votes
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The shirt I ordered turned out great. If I ever need a customized shirt, i won't hesitate to use custom ink

Date of experience: September 3, 2020
Adam Q.
California
1 review
0 helpful votes
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As I wrote above, you delivered a top quality product on time! The customer service was stellar! YOU ROCK! Thank you so much!

Date of experience: September 3, 2020
Scott X.
California
1 review
0 helpful votes
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Very easy to get into contact with and shipped in a timely manner.

Date of experience: September 3, 2020
Chris B.
California
1 review
0 helpful votes
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The shirts look great
August 11, 2020

The shirts look great. I wouldn't order that expensive again but I needed short notice and got them. Thanks for taking care of me and providing something special for my family.

Date of experience: September 3, 2020
Christine G.
California
1 review
0 helpful votes
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We uploaded art work and had a proof to review fairly quickly. A small color change was needed, and new proofs were ready in about 24 hours. Our order arrived on time and in good condition. Will use custom ink again.

Date of experience: September 3, 2020
Martha I.
California
1 review
0 helpful votes
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Loved the shirts would have liked to figure out how to add something to the back.

Date of experience: September 3, 2020
Eric M.
California
1 review
0 helpful votes
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Very good communication with the reps. They made adjustments to my final order perfectly

Date of experience: September 3, 2020
Jeff L.
California
1 review
0 helpful votes
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This was the first time in a long time using Custom Ink, and the experience was better than the first time. The customer service is the best in the business. Rachelle and Sarah were extremely helpful and thorough with the process. Fast and friendly service doesn't begin to describe how awesome the both of them were.

Date of experience: September 3, 2020
Steve S.
California
1 review
0 helpful votes
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The shirts were even better than expected! I received them 2 days before they were scheduled to arrive. Quality was great. Everyone loved them!

Date of experience: September 3, 2020
Stephanie F.
California
1 review
0 helpful votes
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Great service, once again! Thanks so much! The shirt is awesome and comfy. The printing came out great. No splashes of ink this year.

Date of experience: September 3, 2020
Eric V.
California
1 review
0 helpful votes
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Other than the wrong color, the masks are great. Sue in customer service addressed the problem quickly and to my satisfaction.

Date of experience: September 3, 2020
Shirley D.
California
1 review
0 helpful votes
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I LOVE CUSTOM INK I HAVE BEEN USING THEM FOR A FEW YEARS NOW. ORDERING IS ALWAYS A BREEZE, DELIVERY IS ALWAYS ON TIME. IF I EVER HAD A ISSUE CUSTOMER SERVICE HAS ALWAYS BEEN HELP TO TAKE CARE OF IT FAST AND EASY. I AM A LIVETIME MEMBER.

Date of experience: September 3, 2020
Nick A.
California
1 review
0 helpful votes
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The customer service was excellent. I needed to make a few changes and it was very easy and quick to get in touch with someone.

Date of experience: September 3, 2020
Margaret R.
California
1 review
0 helpful votes
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I selected a specific color of shirt due to uniform requirements and it did not coming that color. The shirts are now useless for use.

Date of experience: September 3, 2020
Helen O.
California
1 review
0 helpful votes
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I had a great experience navigating the site and making changes to my design. I called customer service with a question and received quick feedback and all my questions were answered. The representative I spoke with was extremely respectful, knowledgeable, and kind.

Date of experience: September 3, 2020
Anna Z.
California
1 review
0 helpful votes
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As i've said in the past, i'm always in love with everything I order from custom ink. I'm a repeat customer, i recently even ordered twice in one week because I always know whatever new design I come up with will come out perfect.

Date of experience: September 3, 2020
Adam T.
California
1 review
0 helpful votes
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Website is easy to navigate. We got our order before the estimated time. Great experience.

Date of experience: September 3, 2020
Jack X.
California
1 review
0 helpful votes
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Overall good experience, Nothing went wrong and I was kept informed. I would happily come back for future needs.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States