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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Don was great throughout the whole process. The design came out better than I thought it would - y'all have good artists, and the shirts look awesome.
All of the employees who worked with me during the process were amazing. From the first call to the final order placement all employees were polite, professional and helpful. We actually had a problem on our side, shirts got lost due to our shipping department... custom ink was willing to ship us new shirts out at no cost. Luckily we were able to find the shirts. Great job, great company and great employees. Great job custom ink.
The whole process with our school's Custom Ink order was very easy. The customer service was great and even when I had to ask for tax-exempt information, it was easy to do and follow-up on. I am grateful that the company allowed for all the questions and the whole process was quick. We received our 3-ply masks with our logo in a timely manner and they were perfect!
Great customer services, always pleasant and helpful.
Ordering was quick and easy, and we received our order 4 days early!
Creating a shirt on custom ink is very easy. The selection of designs makes everything simple to work with.
GREAT experience! Website easy to navigate. Creation easy to execute. Price fair. Delivery relatively quick. Results wonderful. Will definitely go back for more.
Custom Ink is easy to work with and delivers high quality apparel.
Delivery was fast and the shirt was delivered within the week!
Everything went smooth, customer service was great and was able to make a couple changes to order no problems
Got wrong size i ordered a large but came in as a medium, printing came out darker than it looked like while designing on website but came in early
I really love you guys your service was just as you promised. Your employees all were very helpful and went above and beyond to make sure my order was correct and I was happy. I can't wait to use your services again.
Custom Ink has great customer service with an easy to order online system. They offer many great products and quick turnaround. We will definitely use them again for our next purchase.
I really like/enjoy custom ink in many ways, and I feel I would recommend this to many people.
I needed to add 1 extra. Customer service was quick and easy. The lady on the phone was a huge help.
I would return my shirt if I could. Very unhappy with the fit!
Very good. Easy to use website and helped with suggested ideas too.
It was a great experience from start to finish, shipped quickly and no hassle whatsoever, I only printed a single shirt and the price was still competitive and fair, will definitely order more when needed!
Excellent service by representative on phone. Designed what I wanted. Received it much earlier than promised date.
The service on CustomInk was pretty good, up until when my expedited order was put on hold, and I received it a day late, only to realize that the back of the T-shirt was completely lacking from what I was promised and the black ink I paid for on my back design was left out entirely, leaving a pretty horrible picture on the back. I hope I can contact Custom Ink support to fix this issue as it is unacceptable. Luckily, the participants at my event are close with me so if I get a new shipment we could replace the shirts easily. But if this unlucky thing were to happen to anyone else, their whole event may be ruined because of a lousy printing job on Custom Ink's part. I am hoping to get my current shirts fixed or entirely replaced for this issue. I would not order from Custom Ink again if I knew that the print would severely be lacking and I didn't get my order on time like how it has turned out right now.
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members