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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Bill Y.
California
1 review
0 helpful votes
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Placed an order, sent image and waited. Hassle free transaction. You guys are real pros!

Date of experience: September 3, 2020
George O.
California
1 review
0 helpful votes
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Custom ink was a great website easy to use and the product turned out great. Will be using it again soon.

Date of experience: September 3, 2020
Dorothy Z.
California
1 review
0 helpful votes
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My shirts came out perfect again! I highly recommend this site for custom made shirts. This is 2nd time i have ordered and have been extremely pleased both times

Date of experience: September 3, 2020
Lisa E.
California
1 review
0 helpful votes
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CS was excellent
August 11, 2020

CS was excellent. Product is same. Can't wait to get my hats

Date of experience: September 3, 2020
Nicole W.
California
1 review
0 helpful votes
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The staff was very professional, friendly, and eager to please. The order was produced exactly as specified, and the finished product was of a very high quality in all respects. I would order from Custom Ink again without hesitation!

Date of experience: September 3, 2020
Stephen K.
California
1 review
0 helpful votes
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Custom ink has been more than amazing! Their customer service representatives were all very kind and helpful. I had some issues with needing multiple orders of the same shirts due to late orders. They allowed me to do this and even waved re-printing fees due to lack of understanding. The company also emailed me every time their was an issue with the print, fonts, formatting etc and willing to fix any and all issues prior to printing. I've ordered from this company multiple times and will continue to do so each year for continued orders. Thank you custom ink for all of your wonderful services.

Date of experience: September 3, 2020
Robert W.
California
1 review
0 helpful votes
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I got my business printed, it looks really good. Need a little bit attention to details but overall, it's good. I also like to add that customer service was amazing in asking me for my approval and even better when I ask to add something I forgot. Definetelly order again. Thank you Custom Ink.

Date of experience: September 3, 2020
Donna P.
California
1 review
0 helpful votes
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Our reps were amazingly patient, prompt with their response, and friendly to boot - really enjoyed working with them and looking forward to many future orders.

Date of experience: September 3, 2020
Joseph T.
California
1 review
0 helpful votes
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Your site is very customer friendly. Easy to navigate. Many options to choose from. Process was pointed and flawless. I cannot see how anyone wouldn't be able to satisfy their wishes.

Date of experience: September 3, 2020
Andrew H.
California
1 review
0 helpful votes
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I'm extremely happy with my order. The printing was bold and I received it quickly. I will definitely order from Custom Ink again.

Date of experience: September 3, 2020
Christine T.
California
1 review
0 helpful votes
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Total professionals
August 11, 2020

Total professionals. Great to talk to REAL people. Friendly and fast service. Blends the modern convenience of an online platform with the assuredness of live support. Would recommend to anyone.

Date of experience: September 3, 2020
Elizabeth Q.
California
1 review
0 helpful votes
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William Clark Green recommended for campaign I ordered shirt for. I have been internet shopping for new business shirts that were cost reasonable. Bam so I shopped on this site and all options were perfect.

Date of experience: September 3, 2020
Nancy D.
California
1 review
0 helpful votes
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Custom ink was great can't wait to use again in the near future

Date of experience: September 3, 2020
Jay Z.
California
1 review
0 helpful votes
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I order every month from your site and I'm in love with the attention to detail

Date of experience: September 3, 2020
Jeff D.
California
1 review
0 helpful votes
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The website is super easy - I was able to create a t-shirt in less than 5 minutes because of the images they provided. The entire process couldn't have been easier and we love the t-shirts!

Date of experience: September 3, 2020
Stephen F.
California
1 review
0 helpful votes
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This is my 4th order from this company, and they keep confirming that I never need to go elsewhere. My past orders have been apparel, and this time I took a chance on some coozies. Fantastic. They are exactly as we expected. Fast and reliable shipping... costumer service on point. I'm a happy customer once again.

Date of experience: September 3, 2020
Janet J.
California
1 review
0 helpful votes
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The tri blend material I selected for my t-shirt was next level, screen printing was flawless, customer service answered my questions adequately and promptly, and delivery was right on schedule. A+ for custom ink!

Date of experience: September 3, 2020
Cynthia S.
California
1 review
0 helpful votes
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Fast, efficient
August 11, 2020

Fast, efficient-- great site and UX. This is my second time around and never a disappointment!

Date of experience: September 3, 2020
Mike Q.
California
1 review
0 helpful votes
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The design process was easy to navigate and I was able to come up with a design everyone liked quickly. Customer Service was on top of it all and even fixed a billed mistake immediately. Overall it was a good experience and I will probably use the site in the future.

Date of experience: September 3, 2020
Helen N.
California
1 review
0 helpful votes
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Custom Ink provided lots of alternatives in terms of materials, colors and designs. Also, the website is very I fugitive. So it is easy to create your own designs. Finally, the work is done and shipped very quickly. There is a whole lot to like about Custom Ink!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States