business logo of Custom Ink

Custom InkReviews 7,272

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey star
grey star
grey star
grey star
grey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
This company does not typically respond to reviews

We monitor reviews for authenticity

Amy R.
California
1 review
0 helpful votes
Follow Amy R.
Unfollow Amy R.
Share Review
Report Review

Our representative Chris took great care of us as usual

Date of experience: September 3, 2020
Jennifer R.
California
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

LOVED IT
August 12, 2020

LOVED IT. It's refreshing that I can work with an interactive website to get my design exactly the way I want it to look. Once completed, I like that your company checks over my design before it goes into production. My school will placing future orders for sure!

Date of experience: September 3, 2020
Ben H.
California
1 review
0 helpful votes
Follow Ben H.
Unfollow Ben H.
Share Review
Report Review

We rely on Custom Ink for our quality shirts, representing our business n a very professional way. We will use Custom Inks again and again. Thank you for the fast service.

Date of experience: September 3, 2020
Janet M.
California
1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

From the very first conversation I had with your rep, I believe her name was Mariah, my experience was wonderful. She was very knowledgeable and extremely helpful. I was under pressure to order something for my granddaughter and needed delivery by the next week. Mariah went patiently over every style and lettering and design with me. SHE WAS AMAZING! I did not feel rushed. The final product was beautiful due to her ability to visualize and make be trust her experience. I will be ordering again from you and her. Thanks. AV.

Date of experience: September 3, 2020
Mark L.
California
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

I guess this is trial and error if you're new to it.

Date of experience: September 3, 2020
Stephen W.
California
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

Overall a great experience with Custom Ink. Everyone who I worked with was professional and courteous. They answered all my questions and helped with whatever I needed. Quality product at a reasonable price. I will continue to be a repeat customer.

Date of experience: September 3, 2020
Melissa R.
California
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

I would recommend customink to anybody with a small or large business

Date of experience: September 3, 2020
Laura S.
California
1 review
0 helpful votes
Follow Laura S.
Unfollow Laura S.
Share Review
Report Review

I used this company and I was satisfied overall. I felt that they printed what I said I wanted, and they delivered it in a timely manner.

Date of experience: September 3, 2020
Donna P.
California
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

We have ordered these hats twice (200 total hats) and have been very impressed with the quality, price, and quick turnaround!

Date of experience: September 3, 2020
Dorothy U.
California
1 review
0 helpful votes
Follow Dorothy U.
Unfollow Dorothy U.
Share Review
Report Review

The product's quality is superior to any product we have had printed locally on the east coast and west coast. As a nonprofit, we are always looking for ways to save money on the products we give away. However, the quality of the product from Custom Ink is exceptional and is an excellent representation of our brand. It is worth spending a bit more to have a high-quality product. Like the old sane goes, You get what you pay for.

Date of experience: September 3, 2020
Karen O.
California
1 review
0 helpful votes
Follow Karen O.
Unfollow Karen O.
Share Review
Report Review

Best screen printing so far and I tried a few, great online designer tools, fantastic support team, highly recommended

Date of experience: September 3, 2020
Thomas P.
California
1 review
0 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Share Review
Report Review

Custom Ink as amazing customer service. They took into account my needs with the color of my logo and the comfort of the product. I'm so thrilled with the time the staff took to make sure I was getting what I want and need.

Date of experience: September 3, 2020
Brian O.
California
1 review
0 helpful votes
Follow Brian O.
Unfollow Brian O.
Share Review
Report Review

I'm a tile contractor in the O. C. and bought 30 shirts (printed with my company crap) and the experience couldn't have been any better. I was at first hesitant because I saw a bunch of bad reviews but noticed these were ALL having to do with masks, not shirts. So I gave it a go and love them.

Date of experience: September 3, 2020
Steven E.
California
1 review
0 helpful votes
Follow Steven E.
Unfollow Steven E.
Share Review
Report Review

Love the ability to design my own details and see clearly what I created on the website

Date of experience: September 3, 2020
George B.
California
1 review
0 helpful votes
Follow George B.
Unfollow George B.
Share Review
Report Review

They were a gift for my nurse's returning to work, They loved them!

Date of experience: September 3, 2020
Janet R.
California
1 review
0 helpful votes
Follow Janet R.
Unfollow Janet R.
Share Review
Report Review

The whole experience was easy and efficient. I received my order quickly and it exceeded my quality expectations. I plan on using your service in the future.

Date of experience: September 3, 2020
David G.
California
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Product was just as I ordered and expected. Good job!

Date of experience: September 3, 2020
Dorothy N.
California
1 review
0 helpful votes
Follow Dorothy N.
Unfollow Dorothy N.
Share Review
Report Review

The customer service representatives that I worked with on this order as well as my previous order last year, were phenomenal. This alone, will bring me back to you next year for the 3rd annual holding of the event this order was for. GREAT JOB!

Date of experience: September 3, 2020
Jason Z.
California
1 review
0 helpful votes
Follow Jason Z.
Unfollow Jason Z.
Share Review
Report Review

My shirt was exactly how I designed it. Customer service was very friendly and spoke English to which I've had problems with other company's in the recent past. 5 star. I just ordered my second shirt.

Date of experience: September 3, 2020
Kevin Z.
California
1 review
0 helpful votes
Follow Kevin Z.
Unfollow Kevin Z.
Share Review
Report Review

I found the site from a Google search and wanted to test it out. I like the option of group orders, especially in the time of COVID with everyone able to order their own shirts and have them delivered. My test order was excellent, the fabric was good, the print job also excellent. I was worried that my design wouldn't print correctly since it has a gradient and the order listed number of colors used. A quick email to customer service reassured me gradients and photos were acceptable and the print job proved it. I will now set up a group order for my club.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States