On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Our representative Chris took great care of us as usual
LOVED IT. It's refreshing that I can work with an interactive website to get my design exactly the way I want it to look. Once completed, I like that your company checks over my design before it goes into production. My school will placing future orders for sure!
We rely on Custom Ink for our quality shirts, representing our business n a very professional way. We will use Custom Inks again and again. Thank you for the fast service.
From the very first conversation I had with your rep, I believe her name was Mariah, my experience was wonderful. She was very knowledgeable and extremely helpful. I was under pressure to order something for my granddaughter and needed delivery by the next week. Mariah went patiently over every style and lettering and design with me. SHE WAS AMAZING! I did not feel rushed. The final product was beautiful due to her ability to visualize and make be trust her experience. I will be ordering again from you and her. Thanks. AV.
I guess this is trial and error if you're new to it.
Overall a great experience with Custom Ink. Everyone who I worked with was professional and courteous. They answered all my questions and helped with whatever I needed. Quality product at a reasonable price. I will continue to be a repeat customer.
I would recommend customink to anybody with a small or large business
I used this company and I was satisfied overall. I felt that they printed what I said I wanted, and they delivered it in a timely manner.
We have ordered these hats twice (200 total hats) and have been very impressed with the quality, price, and quick turnaround!
The product's quality is superior to any product we have had printed locally on the east coast and west coast. As a nonprofit, we are always looking for ways to save money on the products we give away. However, the quality of the product from Custom Ink is exceptional and is an excellent representation of our brand. It is worth spending a bit more to have a high-quality product. Like the old sane goes, You get what you pay for.
Best screen printing so far and I tried a few, great online designer tools, fantastic support team, highly recommended
Custom Ink as amazing customer service. They took into account my needs with the color of my logo and the comfort of the product. I'm so thrilled with the time the staff took to make sure I was getting what I want and need.
I'm a tile contractor in the O. C. and bought 30 shirts (printed with my company crap) and the experience couldn't have been any better. I was at first hesitant because I saw a bunch of bad reviews but noticed these were ALL having to do with masks, not shirts. So I gave it a go and love them.
Love the ability to design my own details and see clearly what I created on the website
They were a gift for my nurse's returning to work, They loved them!
The whole experience was easy and efficient. I received my order quickly and it exceeded my quality expectations. I plan on using your service in the future.
Product was just as I ordered and expected. Good job!
The customer service representatives that I worked with on this order as well as my previous order last year, were phenomenal. This alone, will bring me back to you next year for the 3rd annual holding of the event this order was for. GREAT JOB!
My shirt was exactly how I designed it. Customer service was very friendly and spoke English to which I've had problems with other company's in the recent past. 5 star. I just ordered my second shirt.
I found the site from a Google search and wanted to test it out. I like the option of group orders, especially in the time of COVID with everyone able to order their own shirts and have them delivered. My test order was excellent, the fabric was good, the print job also excellent. I was worried that my design wouldn't print correctly since it has a gradient and the order listed number of colors used. A quick email to customer service reassured me gradients and photos were acceptable and the print job proved it. I will now set up a group order for my club.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.