On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I'm normally very satisfied with custom ink but not so this time around
The whole process was wonderful. From the online ordering, speaking with customer service on the phone, to receiving my product. Great experience.
Overall I was very satisfied with how quickly they arrived and the quality of t shirt
I've ordered a couple of shirts now and my experience with custom ink is great
Great experience! Great service and product. You make it easy. We'll be ordering more soon!
I had an issue with the printing preview on the website, but customer service put in a special order for me and made sure everything was printed correctly. Great overall experience.
Wow! These folks did an amazing job from start to finish. I can't believe how easy they made it! Their customer service absolutely exceeded my every expectation with respect to everything from initial project set-up, to their art team, to their order processing and fulfillment/shipping. Very well-informed staff, highly professional in their communication, and very attentive to the subtle details and timing. Great pricing, too! We will 100% be working with them in the future for our logo printing! Well done, Custom Ink! Well done!
Designing a tee was super easy. The design team helped match font and script sizing and made sure the image was centered correctly on the shirt. I'll definitely use them again.
Couldn't be happier ~ so glad I found Custom Ink! I submitted my design & very shortly after thought it might be too "busy" for the message I wanted to convey. I emailed requesting a change to the design and even offered to pay full price for my original design for the inconvenience. Not only were they responsive to the change in my design, they issued a refund for the difference in cost. Product arrived on original date & was absolutely perfect! Thank you Custom Ink, you've earned a repeat client!
Can't really say as I never got the product, claimed it was delivered but never got it
The service is great, but digital printing needs improvement, so I'd recommend buy a test shirt first before going in bulk
Custom Ink was fast responding, kind, and delivered a quality product.
I love our sweatshirts and t-shirts. Just a little disappointed with the masks
Exceeded expectations! Everything from design to delivery! A+
So far we are very happy. The shirts look great and arrived several days earlier than expected.
Tim was very informative and helpful. He was available and knowledge on all products discussed. THANK YOU!
Great communication. Order status updates were timely and very helpful. Customer Service was courteous and very responsive. Custom Ink met all of our expectations. Will definitely use again.
Was pretty easy to upload your own art work and place it exactly where you want it. Lots of options to chose from as far as editing and choices for design. Overall a very easy way to customize your own designs.
Everything turned out great, i just was looking forward to a tie dye shirt, but it said i needed to print at least 48 of them for a tie dye one. Which sucks, i feel like that should be available for all amounts. Yellow was ok too though.
Love being able to customize a shirt and add pics. These made great Father's Day gifts. Customer service is awesome and will call if something needs correcting, and items are received on time! Great company... will definitely use again!
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members