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CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Took longer than expected to get. Cute sweater, a little tight in the arms,XL, but it will work ok.
I purchased a dress for a wedding knowing that it would take a couple of weeks to arrive. After three weeks however, it still had not arrived and there was no message from CurveDream indicating a problem. I finally contacted CurveDream and was told that the dress ordered was out-of-stock! I should have been contacted immediately. Now I am scrambling to find a dress in time for my son's wedding.
I order the dress to wear to a wedding and paid for expediated shipping (3 to 5 days). It arrived in 10 days and was extremely small. I ordered the size I always wear and the dress wouldn't even zip!
I received my order and unfortunately it didn't fit and sent it back. Now just waiting for my refund.
I will not buy from this company again, I did not know if I was being scammed or not, the tracking info stated pkg was stuck in a port waiting for pickup, for several days, order took too long to receive, did not know where company was located, item rec, was different than what I thought from photo, does not fit, I will be at a loss as don't know how to return it, never, never again!
Ordering was easy. Getting them to send the item is the challenge. Getting them to respond... Challenge! I would really like the gift to go to the recipient but at this moment the only thing I can do is keep trying to find contact with customer service. Any help would be appreciated! I will update if anything changes.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
My shopping experience was super easy! I wish I could've added a gift card but otherwise great!
Order place in April, did not come, had to contact them to see what happened, I gave wrong address so items were returned but no one followed up to say why the order was not coming. I had to contact them and it took a very long time to get the item resent. This was supposed to be for a wedding but most likely will not be here in time. Disappointed. Will not order again.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The pattern on the blouse doesn't look as nice as advertised. The material is awful. I would not purchase again. Also, product comes from China which makes returns impossible.
Difficult returns. They won't give return address. Not honest. Never purchase anything from them again.
Incomplete order delivered. Poor quality. Didn't fit. Return impossible.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
The clothing I ordered approx 125$ was extremely poor quality o asked to return IMMEDIATELY for a refund and I have yet to recurve the return mailing address
After NUMEROUS emails back and forth I was offered a 51$ credit and to keep the merchandise
I FINALLY accepted as the constant emails with zero solution was getting exhausting
I will NEVER order from the company again and will be spreading the word on my experience
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Awful quality, XL ordered and apparently they have a whole different opinion of who is XL. Much too small. Paid quite a bit extra for fast delivery and received them too late - didn't fit anyway. Not the material they advertise. They are now giving me pushback on returning and receiving refund on a $130 purchase. Guess I should have read the reviews first instead of now... Order number **************020
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Takes too long to respond and without the answer needed. Have to pay return shipping
The shipping is a bit slow but did receive my order in 20 days. I used the size chart provided and have to return both Items. I reordered in a larger size. Right now I am waiting for return authorization.
Site says 6-12 days shipping time. It took closer to a month and by the time I got it I no longer needed it but the return costs made it prohibitive to return. Never again
Missing a top and your sizing is way off l have no idea who those stripe shorts are fitting, no way those are an xl and the gold outfit was really nice but not a good fit as well your size chart says it is the same as the countries you order from but l believe they are off so will have to return all of it and like l mentioned l ordered a top but did not receive sorry guys l really like the look of your items but seems like is to hard to order to size
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The site was great, and the clothing looked beautiful. I was looking forward to wearing the six blouses that I had purchased. The sizing is not accurate or consistent, and the shipping took almost a whole month and I still am missing two of the blouses...which I really don't think they're going to fit. Sizing is wildly off. Very disappointed.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I have been waiting for almost a month after my money was taken and still haven't received my package. I ordered it for a special occasion coming up. Running out of time!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"