About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Lovely dress, but it doesn't fit correctly. I will probably return it.
I ordered two dresses. One fit great and the other was a bit tight, even though it was the larger of the two. Quality of the fabric was good.
The service at Curved Dream was incredible. I had to return 2 items and they were accepted immediately and my money reeturned.
I'm having a frustrating time trying to return my top for a refund. It's taking forever waiting for info how to do it!
Karin Raymond
*******@yahoo.com
Have not received my order. Efforts to contact have resulted in no response.
I ordered 4 jackets for my bridesmaids on the 30th August. They never arrived and every email bounced back
After received pants which were too. Small, then learned via email that they could not be returned without considerable cost and no exchanges sllowed
The dress was as advertised, soft and wonderfully built, and was delivered quickly.
There are several issues - the item took very long to arrive and, when it did, I was quite disappointed. The item was NOT what was portrayed in the ad, both in quality and in size. I am actually unable to use the item. I requested a refund, received two different offers to keep the top, and settled on the second one. Honestly, it would have cost just as much for me to pay the original shipping and return shipping. I am now waiting to see if the partial refund I was offered will be credited in a timely manner.
Great service for the prices and I will be doing all my shopping from them
The dresses and top did not "give" any. Were tight across the stomach and the sheer jacket arms were very tight. Beautiful design and colors. Just did not fit.
I could not wear any of the 6 tops I bought from you. They were all way too small. At least 2 sizes too small, maybe 3 sizes too small. I had to give them all away. Live and learn.
Very easy to use. Your company has great choices. The dress I ordered came very quick. I was surprised how fast I got it. Although it was too small for me, it was a great experience. Thank you
As of this date, I've not received my order.
Other than the confirmation of my placed order when I completed the transaction, and the emails received in the past week, I've not received any further information. I appreciate the opportunity to give feedback for this experience.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The quality of the products was inferior. The return policy indicates poor customer satisfaction. Because I could not include the plastic wrappers of two of my items, a refund was denied. I was offered $35.00 for the inability to include the wrappers rather than a refund for the return of the three unacceptable items. Poor business - I'll never use this business again.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
Nothing I ordered was good! I have requested a refund & haven't heard anything! I don't have the money to lose! Please let me know how & when I can get my money back!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I had to return a dress and your customer agents were so helpful with my return and my reorder.
As i stated above, the first dress i ordered i did not receive a confirmation of the order. I waited until the next day and nothing so I reordered the dress. Then I received two of the same thing. I need to return one. Please send a return label with an address and I will put specific instructions to you. Thank you Deanna Kleinfelter
I don't understand why the armholes in all these items that are for large people don't fit large arms.
Very nice jacket.comfie and well made…better than some other companies I have seen that are budget friendly
I didn't like the material the dress was made of and asked for a return label but didn't receive it after more than a week. Also received an order which I didn't make, the size I received was size small and I wear medium. I would like to return it also.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"