About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
The experience was good, shopping on the site and the delivery of the items I ordered except 1 white shirt/ blouse that didn't come. Not sure of it's on the way... but I received the 2 outfits about 1 week ago
I never received my order.i want my
Obey Bach it's been 8 weeks.
I asked for return label, didn't get one. You didn't say home much the deduction of original shipping would be. You don't respond quickly.
I have not heard anything after returning item. After being asked to take 23$ not return item
You appear to be a fraud
I will report you to appropriate authorities
Wrote to customer service when weeks had elapsed, they said be patient it was shipped. It was a birthday gift long past. I wIted another 4 days, nothing. Have requested refund, no reply yet
Ordered 2 of the same dress in different sizes. One size fit nicely. Wanted to return the additional dress. Received the return policy information. Sent information to address to have recipient refuse shipment for return. I paid money for a return that they denied receiving.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Still waiting on how to proceed eith return. Total lack of response.
I like everything about the pants they fit well they also look exactly like the picture I like the material. I haven't warned them yet, but I'm looking forward to.
I was looking forward to getting the slacks, but I am very disappointed in the quality of material. Your return process is unacceptable. I couldn't get past the page that said I had to spend a $1.00 to get to the return form.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I purchased a dress to wear to a wedding. The only confirmation I received was immediatly after I placed the order, no notice it was shipped etc. I finally received the package and by the size of the package suspected that this dress was not going to look like the picture when I ordered it. I opened it, it looked like a cheap nightgown made of poorly printed material, definitely not fit for wedding attire! I immediately repackaged it and contacted customer service to request a refund. I was told that I have to pay shipping both ways and will only get 22.00 back out of almost 66.00. I paid less than 8.50 for shipping with tracking? I deserve to get at least 55.00 back. I will wait to see what I actually get back and will be posting further reviews on media sites and with the BBB so others won't get scammed too.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I ordered a dress to wear to a wedding. The dress advertised was completely different than the item I received. The item I received was little more than a cheap nightshirt with a shear robe.
I was not happy with my order and sent it back.
Please credit my card back
Cheap looking. The picture made it look really comfy. Material not what the picture shows.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
In the picture when I ordered, a model was wearing the dress/coat, and the product was smooth and looked as if it was flowing.
That was art work. The actual dress would never look like that even after intense ironing because of the cheap material. The dress was cheap T shirt material and the matching-same-length-as-the-dress coat was toliet paper thin.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
My experience was unacceptable. I lost my money. How can you send items for a small child when I wear 1X and I send a much larger size which was 3X hopping it would fit. Your company took advantage of me I gave all items to the kid next door.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
The first time that I ordered, my items came quickly. The second and this time they haven't communicated updates. They only repeatedly say order is processing. No estimated delivery is given. I may not order from them again!
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Placed order April 23rd. Have not received it and tracking said it was unknown.
Some kind of disappointed I have to re touch some errors in the sewing and one of my shirt I don't like the color Any how I don't blame you for your material, but I don't think I will buy again. Merci. Nicole
All Items were too big. So far unable to return AND get a refund.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"