About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
When order not received I sent an email and got quick response to a problem. Problem solved and merchandise received today
I cannot tell you how different the dress looks in person. I will donate it as I would never wear it and will order from you again.
My order was sold out, and customer service staff was great in getting my refund for me.Earlier order was really nice. I will reorder in the future.
My order was sold out, and customer service was really helpful in getting things fixed for me. I will definitely be ordering from them again. My previous order was really nice.
Have not received the 2 dresses I ordered several weeks ago or had any communication regarding the shipping
Where are they? As they have been charged on my AE
The suit is very pretty and great price. Only reason I gave this a 4 is this came from China. I prefer knowing when something is shipping from China.
The jeans on the girl in the picture are completely different in all aspects in the genes you actually will receive the genes you will receive are not even the same cutting color or fit either sick men jeans that have a crotch that hangs down to your knees and I bought a size small because I'm a small and they were still four times too big I have also please pictures I am asking for a full refund and they are offering me deals like $10 for a $50 pair of jeans or now they're offering me $17 Never again yeah I can keep the jeans if I accept the offer but I don't want these jeans they're not worth it $47 I would like my money back
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I have not received my order, have no idea if it even processed. BUT they took my money. I have requested either my order be sent immediately or credit my card.
Purchasing the blouse was no problem and received it 11 days later. The blouse felt made of plastic and was too large despite following sizing guidelines so followed instructions to Email vendor for return instructions. Response was quick, saying not to return to address on package and that I had to pay postage (which I knew) but did not supply return address. They also offered me $6 to keep the piece of plastic (blouse). I wrote back declining $6 and requesting return address. Three days later, no response and I was concerned completing within the 30 day return limit, so I wrote again. Five days later, I received an Email offering me $12 or a gift card (to be used only once) to keep the blouse. AND they finally provided the return address (see below). Between the quality of the garment and the convoluted return policy, I suggest you not buy from this vendor.
Consignee: Merchant Return; JS International C/O PBZ (01)
630 New County Rd Suite 3, dock No.28
Secaucus NJ *******
Tel：*******107
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I don't understand how you can purchase something that you need to return due to the item not being what was expected than being offered less than 1/2 the amount of what you paid back for the item if you kept it. Why would I want to keep it if I wasn't going to wear it. That's why I was returning it
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I have still not received my order. Since you have already billed me, I will contact my credit card company.
I have not received my order. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have not received my order.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I got a large and I usually fit into a large, but this was several inches too small! I have to return it.
Dress material was very thin and not at all what I thought it would be like. It did not work for the purpose intended. Will not purchase from vendor in the future.
I would like a full refund on my item. I sent an email to get authorization label to send it back. Please respond my email so I can send the item back and get my refund.
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream
Because my dress was out of stock I was offered to select another dress or wait until my dress came in. I opted to wait. I have not received my order yet. Placed order Sept.2024. Today is March 2025.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I didn't realize it would take a month to get my order and that it takes so long to start the order. I asked to cancel it and they did.
I ordered a pair of pants, have not received them, tried looking on line to see what the hold up was, all it says is still processing the order. I ordered the pants on the 4th of February. Too slow, no response from the company. Will not order again.
The sweater I ordered was extremely bad quality. I would not have ordered from this company if I would have read reviewed other than the ones on their website. I would not recommend this company.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I bought too large items and am able to return easily with original packaging/bags. The customer service has been very quick and easy and I will buy from them again!
Their sizes are not made for US sizes - misleading pictures - a lot of money for a very poor product!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Everything I picked was out of stock when I tried to order it for my wedding. So I had to keep changing my dress. So I found another place to order from.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I really wanted the other dress for my wedding in June. But this one will do too. If it's In stock! Please refund my money for other 2 dress. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream. Com. We’ll try our best to improve your shopping experience.
Team CurveDream