About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
I need to return 2 items that are too big for me. I have asked for an address to return to for a refund and can not get a response with an address.
No communication after ordering a dress. Had to write to them
After that they responded.
Dress is poor quality.
I order a 🛀 my suit and a cardigan for my trip and it never was delivered I ordered it a month ago and still nothing where is my thing I paid for
The purchasing was simple. Delivery was slow and no tracking updates. The quality of the garments was poor and one dress looked nothing like the picture
I ordered 5 items. I have received only 2. One pair of pants was supposed to be blue and even though the bag is marked light blue, they are green. Unfortunately, I placed a second order with this company which I think was a mistake, since I am still waiting for the rest of the first order.
I am not happy with the product. I don't like the material and the fit isn't right. How do I return?
I have been trying to return a dress for a refund. I have emailed three times to find out where to return the dress, but I haven't received a reply.
I tried to look as carefully as possible for the wash instructions but couldn't find them on your site. Several reviews said the clothing fit true to size and remained that way after washing. So on an impulse I bought 3 items. Sadly, all 3 are not machine wash, machine dry. I do not like to buy hand wash items and was very disappointed in the fit. I will not be purchasing from your site again.
Why post it if it if it is not available? It takes a week after me asking for you to tell me an item is not available, for the second time!
Did not look like the picture. Is not even as long and full as the site describes. Did not fit. Runs small.
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream. Com. Our customer service team is always here to help.
Team CurveDream
The return policy says you have to email the curveddream email address for instructions onhow to return an item and give an explanation why you want to return it. I emailed them according to their request and they emailed me back explaining that I can return the items that I purchased as long as they're in the original wrapper and never been worn or washed, however, they didn't specify where I'm supposed to return the items,there was no address or any indication of where I was supposed to return these items.They specified and made it very clear not to return the items to the address that the items came in,that it had to be a special address that I would find in the email however, they never supplied the address. I sent them an email asking where I should be sending the items and they never responded back, this is bad business. The items were way too small. Definitely not the size that they were supposed to be.
The dress was beautiful in the picture, but when it arrived, it did not look anything like the picture.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Beautiful dress pictured! The description of the dress on the site is totally different from the dress I received. Lace was mentioned, but none on dress.
No product received as of yet.
No product shipping update ever received.
Unable to comment further.
Dear Dianna H,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Horribly cheap material. Also, large ISNT large. Fits way small. Very disappointed. Will never recommend.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Easy website to make purchase. I received follow up emails that kept me in touch with the order and shipping information.
I ordered two blouses almost a month ago. One showed up and the other one still hasn't arrived yet. When I emailed support I was told just wait longer. The blouse that did show up looks nothing like the picture and the quality is HORRIBLE. Cheap thin material that you can see completely through and badly made. I will NEVER order anything from this site again.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Placed order 2-15. Never heard from anyone that it was going to ship nor when so cancelled after 3 weeks.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Sent email to service department today asking for refund. Not sure if this company is still in business.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Horrible experience so far. Late responses when emails are sent, still waiting to receive last order placed.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream