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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I tried 3x to get the address to return clothing. Got the run around finally had to dispute the charges with credit card before I got a reply from company. Clothes are very poor quality also
Items ordered over 3 weeks ago have not been delivered. This
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I ordered a skirt. It was out of stock, money refunded immediately. I will re order when available
Ordered three items for a total of $90 plus in my normal size. All three items were too small, the sweat shirt was actually a printed t-shirt. Contacted company and was offered a refund of about $19. What a scam!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
https://www.curvedream.com/striped-crew-neck-long-sleeve-loose-blouse-cdmlx051.html
I ordered this top. I received something completely different. Please ship correct item immediately.
I ordered a shirt and never got it. I had to contact the company to ask where it was. Then they told me they were out of stock. After waiting for two months.
Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Delivery issues their co just dropped item on public sidewalk never got item poor description of product it was not a sweater I paid for but a cotton shirt with no button customer service was terrible handling this problem I would never recommend this company BBB should shut them down stole 45,00 dollars from me
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I have not received the order. I have communicated with no response from CurveDream. Order was placed a month ago with no resolution.
The pants were not the color I thought they would be...and I don't think you can justify calling them striped. I found it hard to find the exact size I wanted...I gave them to a friend as a gift and luckily she loved them
Why post it if it if it is not available? It takes a week after me asking for you to tell me an item is not available, for the second time!
I need to return it but can't see how I can
There was no receipt in the bag or address for return
Was not the company that advertised on Facebook and there definitely not made in Carolina, but overall im satisfied.
I had a difficult and unpleasant experience trying to return a blouse. I understand that I need to pay for a return shipping, but when I say that I want to return my order, the response should be, here is the address. In fact, the address for returning items should be included when the package is shipped. Instead, I have to wait for a reply to my email, and the reply was "describe exactly why you want to return this item" and then after more waiting, I get a negotiation: "How about we send you a $9 refund of your $40 purchase instead of you returning it?" I found it all very shady and it just doesn't feel like a legitimate business.
Unfortunately, I ordered the wrong size and had to return my item, in which customer service was very helpful in doing so.
I don't understand how you can purchase something that you need to return due to the item not being what was expected than being offered less than 1/2 the amount of what you paid back for the item if you kept it. Why would I want to keep it if I wasn't going to wear it. That's why I was returning it
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Lovely blouse. Great fit. Pretty colors.
Excellent customer service! I had clicked on the wrong shipping address. The CS rep retrieved it before it left snd readdressed it to me, where I visiting. Wonderful in this day and age. I'll use this company again and refer friends.
Pretty too, nice fabric. Fit is good. Great customer service!
I would like to return article but no paperwork included to be able to. HELP
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Purchased a dress for my niece in Febuary. No delivery! Four NON DELIVERIES!
These people are frauds! They blame the lack of delievy on not knowing my address which is 3255 Mount Veeder Road in Napa, California. Then they tell me to call a phone number is Southern California to find our about the delivery. WORST EVER CUSTOMER SERVIDE. I am canceling my order, demanding my money back and filing a fraud claim again these crooks.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Ordered and payment received. No response until
I emailed only to hear they were sold out. Would they ever have contacted me OR just keep money?
Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream