About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
The dress I ordered wasn't even close to what they sent me!
Very poor quality!
No way to follow up for a return or refund,
Forget this company!
1. I ordered a sweater shown and named as being "red". It was actually a dark pink color that shrunk after washing, as directed.
2. The short sleeve blouse advertised and showed as "white" was actually a light beige color.
Wouldn't give me the address to return the dress and ended up with a credit for $11.00. Never buy from them again!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
These dresses are like for flat chested women.
Even double my size ordered could I have fit into it.
Full refund wanted. They make offer lowballing.
No thanks, I can't wear them so why keep them.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Ordered 8 dresses. Kept 3. Only 1 I didn't like the others didn't fit which is to be expected with online purchases. They were very prompt in responding to me regarding the returns
I want to return my items and I'm getting the run around
They have offered me $25
My order was over $100.
I have to pay for postage which I suspect will be a lot. Not very happy
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Always a great variety of clothing, up to date fashions. LOVE THE styles & sizes.
I have shared you web site with lots of friends & also love them
I have written several times regarding my order. I want to return two items, but no one sends me the info to return them. I need to return them asap. Please, please, please send the address to return them!
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Love thestill have not recieved the dress had to check on it myself to find out it wasn't in stock after I had been waiting forever then they let me choose another and still haven't recieved it and it looks like they've ordered 3 now, my grandaughter is getting married in March that's what the dress is for and I think I originally ordered it the end of Dec. Or earlier, they said 10 days still no dress
I paid extra for 2 day shipping, item arrived later then expected. Did not offer to refund shipping charges. In the end I accepted 20.00 from company, just to be done with them, I donated the dress!
This from the US...placed an order for wife's birthday. Item out of stock. CurveDream gave me options...because a birthday present I chose refund. Refunded the next day.
Lovely blouse. Great fit. Pretty colors.
Excellent customer service! I had clicked on the wrong shipping address. The CS rep retrieved it before it left snd readdressed it to me, where I visiting. Wonderful in this day and age. I'll use this company again and refer friends.
Pretty too, nice fabric. Fit is good. Great customer service!
Ordering was easy. Took a few weeks to get. Sizes are not true and nothing out of 6 dresses fit. Sending all back for refund. Waiting for a return code.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Ordered two dresses for my son's wedding. Not knowing which one would work better, either one fit right. Calling for return, the response was fast and easy.
The designs are very nice. I bought 2 tops which are made of a poor quality fabric and feel a bit slimy. They are unpleasant to wear. The sweater is OK, but thin.
The jeans I ordered in my normal size were way too small and not at all as advertised. The return process was such a pain. It's clear they don't want their own products. I was offered $6 to keep the jeans or I could return them and pay the shipping, but was given no address to ship to. When I asked for the address I was then offered $13 to keep them. If I returned I must have a tracking number which is no problem but it seemed so shady at this point that I don't trust them to say they have received the package even if my tracking number says they did. I have opted to receive the $13 but I'm not holding my breath that I will ever see it. What a horrible company to do business with. Never again!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
EXCEPTIONALLY BAD EXPERIENCE
Do not use this retailer. There is NO RECOURSE in getting money back. TERRIBLE AWFUL FRUSTRATING EXPERIENCE WITH THIS OUTLET
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I sent my items (2 dresses) for refund over 10 days ago. Please let me know when I received refund and the amount
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
Most companies begin packing orders immediately. Curve Dream waits a month before shipping. My order was meant as Christmas presents and I thought I ordered early. Don't recommend if you need it fast.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I ordered 3 shirts that looked so cute and looked like they had sparkles or sequins. They are sleezy rayon material, no glitter, and fit poorly! Will never buy from this company again! You do get what you pay for, at those prices I should have none netter
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!