About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
I am pleased with the shirt I purchased. It is as advertised. My disappointment is with the delivery service. My shirt did not arrive the day it was supposed to. They told me a couple of days later that they took it to the wrong address. Then I got an email that said it would be delivered in 24 hours. It came 3 days later.
I received a defective jacket where one sleeve was longer than the other. I sent photographs and was told that it didn't look like the sleeves were longer. Then they wanted me to measure the sleeves which I felt was uncalled for. You have a 30 day return policy but I have to pay to return the product at my expense which means I probably won't do business with your company again and will encourage others through social media not to do business with you either. I rarely purchase from companies other than Amazon because I get no hassle from them and I don't pay to return products.
I ordered what i thought were beautiful blouses that were dressy for work. They all came in looking like colored t-shirts and the one that was called peacock had a lot of fish on it. Nothing else recognizable on it.
I saw the dress with an email from a girl I follow.
When I saw the dress it had all the things I wanted in a new dress. Good length, sleeves to the elbow and a nice neck line. Happy with the color. I waited a few days and it came back so I ordered it and got it within a week. No mishap with the packaging or mail. I will enjoy wearing it.
I finally got the dresses and shirt that didnot come with the other item I ordered at the same time and the dresses were not the size on the label. I ordered extra large dress which were to fit a 16-18 but they were smaller than the size stated. I asked how to get a refund and return the dress and have not heard from the company about that.
Disappointed in the fabric i thought it was a light denim dress. However it isnt. The fabric is super light and not what i expected i bought my size but it doesnt fir in the bust area so it runs dmall
Product is not as good as I thought it would be, and time from ordering to delivery was ridiculous. I only ordered because I thought it impossible to be true when it said 3-4 week delivery.
Awful. In addition, product is not as good as I thought it would be.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I followed their size guide and it was way too small. The fabric was thin and printed. Very poor quality. Same as cheap Halloween costumes.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
This has not been a good experience. I placed 3 separate orders - 2 were Christmas gifts. There is no option to pick letting the company know it's a gift, so receiver has no clue who sent it. The website does not tell you that an item is out of stock, but let's you place the order anyway. Of the 2 items I received in my order, one was nothing like it appeared on the website. There are no return instructions. After contacting the service dept. I'm told I have to pay for the return shipping. I'll never shop there again.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The stripe was larger than expected, quality of fabric not what I expected, fit well. Kept due to charges with delivery and return, would not order again because of that.
When I receive the packages, the clothing was very disappointing especially the dress we're supposed to be a layered look instead it was a pattern ugliest thing ever. And when I I tried to return it, they wanted to give me half what it cost to keep it I said no thank you then they try it again. Same thing I kept asking for an authorization number to return it and where to return it. It took seven emails for them to finally give me the address so I can get my refund very dissatisfied
Dear Michelle T,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream
As soon as the clothing arrived, I was very disappointed, especially with the dress that was supposed to be a layered look, but was simply a pattern. It was the ugliest thing I've ever seen and in the process of trying to return the items I purchased. I kept getting the runaround they wanted to know what I wanted to return and then they wanted to give me half price to keep it then I kept asking for the return address in the authorization number to return it. It took over seven days to get the answers and seven emails back-and-forth of me basically begging for the address to return it. I will never use this company again very dissatisfied.
Item not like picture or description
Could not find address to return it even after sending 3 emails
Contacted my credit card company to follow up
Will NEVER order from this company again and I will never recommend them!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Return request has still not been responsibly resolved by CurveDream. I'am still waiting for a return form and mailing label after pursuing this multiple times. All I get are offers to accept a fraction of what I paid and silence. Having a hard time accepting being scammed!
My order was delayed for weeks, and they never communicated that to me until I inquired to see why it hadn't been delivered. When I asked about it they said it was delayed. They offered no timeline regarding when it would be restocked so I asked them to cancel the order which they did do eventually. I am waiting to see if the original payment was refunded.
I ordered an outfit for a special occasion and paid $22.99 for expedited service, within 3-7 days, to get it here in time. It NEVER came, without explanation. They did refund my money quickly.
Trying to return my purchase,I reached out many times and still no response on the address to send it back. I paid. N extr $20 to have it sent and now have to pay another shipping fee to send it back. Won't be shopping with your company again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
From the moment I entered your website it was so easy to navigate. Thank you for the cute clothes and the ease in shopping.
I did not receive the usual email that a bonifide company sends that indicated the order info and receipt then when it was shipped! That should have clued me in. Fortunately, I have disputed the transaction. NO MATTER HOW GOOD THE PRODUCT LOOKS STEER AWAY FROM THIS COMPANY!
The pants were not the color I thought they would be...and I don't think you can justify calling them striped. I found it hard to find the exact size I wanted...I gave them to a friend as a gift and luckily she loved them
Love your clothes and love the fact that it can be shipped to my po box we have alot of packaging come up stolen
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!