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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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In January 2025 I placed an order for 5 items. I paid extra for express shipping because I needed two of the dresses to take on a trip in mid-February. The clothes did not arrive before my trip. Only two items arrived. One of them was supposed to be a set of dress with jacket, only the dress came. After waiting a few more days for the other three items to arrive, I contacted the seller and they informed me they were out of stock and would refund me. They had not bothered to contact me to tell me this before. I asked about the missing jacket that belonged as a set to the dress, and they told me I had not ordered the set, only the dress. I am 100% certain I ordered the set. I needed to return the other item as it didnt fit (their size Large runs small), they made it really difficult to return. They asked for photos of the dress and of its washing instructions label. They wanted photos of the exterior shipping bag and label, which I had already thrown out. I told them they were just asking for stuff to make it difficult. Finally they approved the return and I mailed it back. I did get the refund for the return and for the three out. Of. Stock items. BUT I WILL NEVER ORDER FROM THEM AGAIN. And I also think that this Curvedreams is just one of many names that this Chinese outfit uses to market products in the US. I think they are the same as MODLILY which I also had a bad experience with.
I have emailed and followed the return policy which states they will send via email the address for returns but they don't send any address and keep asking you to take a $7.00 credit instead. I will never shop here again.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream. Com. We put customer experience first and will continue to make improvements.
Team CurveDream
There were no tags, size, etc on the sweater. This is new merch therefore should be tagged! I can't believe that new merch would come tag less. There is no way of reaching out to them. The sweater I pu chased was not cheap either. I have to write 100 words so therefore I typing away. I am very dissatisfied & would not recommend purchasing from this company. It also took weeks to get delivered. I have no idea what the fabric is as it is not marked anywhere on the pice.
I order a π my suit and a cardigan for my trip and it never was delivered I ordered it a month ago and still nothing where is my thing I paid for
Still waiting for my order from JANUARY 25 th to be completed. No communication from CurveDream. Will not order again π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©π©100.?
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream. Com. Weβll try our best to improve your shopping experience.
Team CurveDream
Do not order from this company
Their items is completely different what they are described. I order 4 items same size only one practically fit me. Before ordering something read companies reviews. I learn my lesson. I trying to reach them out. No response.
Pants
The carrier never tried to deliver to my address and said that it wasn't accessible the next day. They said that it wasn't a good address the carrier Uni Uni. I've had bad experiences with them before they're lazy and they do not tell the truth about delivery. Dealing with customer service with this company is also terrible so I want a full refund and I'll never deal with this company again and I will also let my friends and family know about the service with this company and the carriers
Unfortunately, the outfit I purchased as a gift for a friend was not a good fit. However, Customer Service has been wonderful in helping with the situation and we came to an amicable solution. I am very pleased with the service.
I placed an order for more than $200 and haven't received it! Where is it? What the hell is going on? Are you a bunch of scammers? If I don't hear from you soon I'm going to report you to the police and the better business bureau!
Only one of the items fit right, go a little larger in size. Some of the fabric is a little weird as well. Also, I sent in a return request but have not received a reply e-mail and didn't see a phone number.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream. Com. Have a great day!
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream. Com. Weβll try our best to improve your shopping experience.
Team CurveDream
Ordered a denim dress. Received a rayon/linen dress. Didn't fit.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
I ordered 3 items that were for a special trip I am going on. They messed up the numbers on my credit card info. Not even close. So I ordered again. This time it went through. But after I was charged, I was blocked from their site. (scary) I could not check on my order. But I could still contact them by email. But they would never would address the? About the blocked site. My order did not come so I canceled it. Surprise, surprise! They refunded my money. Wow!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
I sent my items (2 dresses) for refund over 10 days ago. Please let me know when I received refund and the amount
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
Scam site. Clothes arrived with $9.44 postage due. Which they refused to refund. Awful. Cheap clothes. Low quality.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
Clothes online "looked" very contemporary and pretty but this dress looked like it was 3-D printed and design looked smeared/blurry. Was too small and returning the dress was very cumbersome.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Returns take forever. I have sent 6 emails trying to get the return address. They offer me less than 1/3 what i paid. I want the address. They offer a few dollars more. Again. I want the address to return this cheap dress. Will NEVER EVER order from this place again.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Twice now I have sent messages to Customer Service regarding a return. It's been 4 days and I have yet to hear a single word.
I asked to return my purchase because it doesn't fit and they never reply. We'll see how experience goes once I get in contact with them.
I feel it took too long to get my purchase. I was afraid it wouldn't come. Disappointing that it wasn't as described. No shiny threads as seen in ad.
Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream. Com. Weβll try our best to improve your shopping experience.
Team CurveDream
Pkg was never received. Very disappointing. Will probably share with friends.
My pkg was never delivered. I'm so disappointed. I loved the ads and even recommended it to a friend.
Your dress isn't true to size chart and it's cheaply made. Seams don't match
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
The dress was cheaply made and didn't fit. Your size chart is wrong
The article purchased looked much better made in your advertisement that what I received. Also your return system seems unecessarily clumsy and somewhat difficult.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
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- Sitejabberβs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream. Com. Our customer service team is always here to help.
Team CurveDream