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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Dress was not What I expected. They were good about my request to return it. They gave me several options to use which I very much appreciated.
I received two very pretty dresses. Unfortunately, one was too small and the other really wasn't what I expected. Thus I had to give them away. 😢
3 of the 4 dresses were too small(measurements were off on the dresses) I wanted to exchange for a larger size but company didn't want a return. I've since paid an additional $35.00 and am waiting to see if I receive the 3 dresses that didn't fit.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
My only complaint is that it took about 2 weeks to receive the order but I love the dress so worth the wait.
I would need a shipping label to return 2 of the items I received. They were not as expected and also do not fit right
Thank you.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
I thought delivery could have been shorter but pleased with product!
Many areas to work out! Clean with many professionals! No charge as guest - thank you!
I am STILL waiting for my dress order made weeks ago - I am thinking of calling my credit card to stop the orders :(
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I liked it so much that I ended up ordering the same shirt but in a different color Thank you very much
Waiting patiently as asked! Have not even received tracking #
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
So far very good now we'll see how long it takes to get! Then we'll see how the fabric and fit are! I'll keep you posted😉
I really like the outfit but it came in a small envelope and the pants were all wadded up and very wrinkled. The top was in a plastic bag and it wasn't wrinkled too bad. Usually when I order clothes, they are packaged nicely. I would love to order from you again, but if they would come like this package. I probably won't.
This is a very cute top; however, I am disappointed with the cheap material and construction. After washing & drying carefully, it came out with the very same creases and wrinkles it arrived with. It now has to be ironed, and I HATE ironing!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The pants fit perfectly and is very soft and comfortable fabric.
Still waiting on my order. Very frustrating since order was placed almost a month ago
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Jeans are very thin and look cheap. Does not look anything like the picture.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
I bought a beautiful dress to wear to a wedding. The sewing of the bodice to the skirt was so uneven, there was about a three inch difference from one spot to another. I had to buy higher heels to wear the dress. I would have hemmed it myself to make it more even, but it needed a serger because of the material. I wore the dress anyway, as I was not in the wedding party and didn't know but two people at the wedding. The dress is pretty, but I would have never worn it to a wedding that I really cared about. The dress was about $60. You get what you pay for.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I selected free shipping and was over $79 and you charged $10 for shipping
The quality was not very good. I happy to have to pay shipping both ways when returning.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The dress arrived in a timely manner. I love the fabric but the style goes not suit me. I would like to return and find another style How may I return this dress?
I ordered what I thought would be the perfect dress for my nieces wedding. After waiting a few weeks I finally received. The dress looked nothing like it did I. The pictures. It was cheaply made and k owing a little about sewing myself, it looks like something I made myself as an amateur. The colors are not as beautiful and vivid as in the photo. It was described with metallic pattern and there was none at all. Very disappointing. I would not purchase from this place again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The item I purchased did not fit so I returned and got a refund.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"