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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Clothes were not the styles advertised Pictures were fooling and not the way the clothes were.
Sizes were not correct I ordered medium. Two were too big and one too small.
I do not appreciate your making it difficult for me to return these absolutely useless, ugly things you call clothes
Beginning to think this is all a scam. Ordered a month ago ((and you are asking me to evaluate the product)!
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Jacket I ordered is pretty but cheap- just a slightly heavier polyester
I will not use any of the products recieved. A real rip off. I wan t my money back.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
These pants run small in fitting.it would be helpful if you could list on product that, these pants run small, run large, go up a size etc.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The return process is proving to be very difficult. I had to email them to let them know I needed to return the item and wait several days to get a response. The response offered 2 options to coax me into not returning the items. I chose to return the item, however, I had to email them again to get the return instructions which still had not been provided. It has now been over a week with no response. This is ridiculous. I will now buy from this company again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Ordered an outfit on June 2, have not received it yet. Apparently not until July 29 or so. Way to long for shipping. Not able to rate item as I have not received.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Still have not received a dress which is now too late for a wedding. I will never order from this company again and I will talk to everyone negatively about my experience with this CurveDream
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The product ordered never arrived. Upon sending a message, I received a note that I probably didn't look hard enough for it.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I like the shorts I received. The shipping falls behind though. I wish it were faster. Thank you.
I am returning my order... I received an order that was not mine... im going to take pictures and send it back to you. I want a full refund.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I have been trying to find out how I can return the dress that I bought about 10 days ago. It arrived last week and I have reached out several times. What do I do? Where do I send it.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Horrible product- they deceive you with pictures and it's not the actual quality, they advertise 30 day returns, but then make it very difficult to return. You go back and forth for days and then they approve and tell you it has to be sent back within 7 days and the return policy on their website is 30 days. Beware if their scams!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I purchased 2 outfits and a shirt. The pictures look great but the fabric and quality is very cheap. Just plain ugly! I'm going to return them all.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The pants described as cotton and linen. The cloth is not even close to that description. It's sleezy and not worth near what it cost. I'll never order from CurveDream again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Clothing material, colors, style were right on. Sizing is off, shoulders, chest, arms, back are too small as well as length of sleeves. When you order a larger size the lower body gets bigger, upper body still too small. CurveDream needs to join Amazon Prime... then the shipping issues and returns would be fixed. My order took 45 days to receive and cost me $20.00 to return $110.00 with of merchandise.
The customer service is horrible! I placed the order and waited and waited for an email on the shipment. I checked my credit card and sure enough, the money was taken out, but no info on the order at all. I contacted them, and was informed that the merchandise was 'out of stock' but that the other items would be processed. Ok, fine. Now I get a link asking me to rate the experience, but I still have not received the merchandise. And still my credit card has not been refunded. An absolute sh*tshow!
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
The dress is not worth $35 nor the $20 for expedited shipping that I paid. I didn't have it in time for the wedding I wanted it for. It took at least 6 days when it was supposed to be 2-3 days. The advertisement was misleading as the dress looked fancier than it really was. I was looking for a dress to wear to a wedding and it was not appropriate at all for a wedding. I emailed customer service in the 2-3 day window of delivery and didn't get a response for several days. And… you say you have 24/7 customer service. Hmmm!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
Size was WAY off, I usually get sz med, however ordered large and they were very small and not as pictured online. I think you sent the wrong style. I ordered the loose fitting cuffed shorts, I think they were out of stock so you sent these instead.
I mentioned this online and you have not replied to my message. I will just send them back, I am very discouraged
Joan Taylor
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Trying to contact curve was my nightmare. 1st item didn't fit.replaced with 2nd item didn't fit. I take responsibility for that. Packages does not come with content/detail of order OR anything. Returning anything is convoluted so I will keep my items and chalk it up to a bad experience.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
It was no problem ordering, but it did take some time to get here. The issue was when I was returning i items. Though your ad states 30 days until return, I returned asap. When I requested an authorization number, I was first given an option to keep the items, though they don't fit, and receive 30% money return. When I didn't want that you offered a 50% return and keep the items. When I stated I didn't want that I just wanted my money back, I was finally given an authorization number. I still had to be sure that you had a tracking number, and that the products must be received within 7 days of receiving your email or there would be no refund. I've never seen an online company with such a difficult return policy.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Its ok, your clothes are made for tall thin women, its hard to find anything for short fat people.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"