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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The dress did not fit so I returned it. Your return process is confusing and difficult. There are no return instructions with the order so I had to contact customer help and it took 2 emails to get the information to return the dress. I will not use CurveDream again until you update the return policy. Thank you.
Seem to take a while to get to me. Expected it sooner to take on vacation.
I am very pleased with each product. True to size and the price is perfect
Easy shopping and payment opportunities.
Very disappointed loved the merchandise but never delivered. Did not notify me of problems until I cancelled order. Refund was very quick surprisingly
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I placed my order on June 4th sent in three emails just getting a response June 24 still have not received my order.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I do like the garments, and the price was right for me. The products ran small, and the material needs more care than wash, dry and wear. Drying needs to be flat, not machine or the garments will shrink. Ok if you know it before you throw them in the dryer.
Course quality garment I have received ever the fabric was flimsy what had been perceived as applicable like the worst t-shirt iron-on stickers I have ever seen
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I bought these pants thinking they would be thicker in material. It's like wearing two thin pillows cases with the legs cut out. With shipping I paid $35 for some Shein crap. I could have gone on Amazon for half the price. When the pants are rolled up, they are not white like the pictures. I had to contact customer service because I hadn't heard anything from my order in a while and they did contact me pretty quick.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The dress I bought did not fit well even thought it was the same size as the other items of clothing I got.
I ordered 3 items, two fit fine and one was extremely tight! Trying to exchange it for a bigger size but I am being asked to pay at least 1/2 the cost of the item for an exchange which seems unreasonable to me. The exvhange policy should be better explained upfront to customers!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The order came in a fairly timely manner but the merchandise was not good so I have returned it.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Efficient, quick delivery Was surprised to receive my order in time for my vacation!
The dresses came in a package that was damaged and they arrived too late for me to wear to the function that I had purchased them for. I am sure they arrived late due to the damaged package. I don't know how to return them.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Is ok but not totally what i expected. I thought was made here in states
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The email you sent so I could track my purchase did not work. The tracking continuously stated the package had not been released by the sender. This resulted in me disputing the claim. This is costing your company money and time and should be brought to the attention of management. This also resulted in a frustrated customer as I had to keep checking the status of the purchase and then had to dispute the claim and then withdraw the dispute when the package arrived late. I have withdrawn the dispute online with Citicard.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Less than satisfied. I would like to return the item I purchased. Please send the information required. Thank you,
Daphne Nogues
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The dress I received didn't reflect the vibrant rich colors depicted in the picture which was advertised. I contacted customer service today as directed in the directions per the return process.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I purchased 2 dresses with hope that one would work for a summer wedding attendee.
The dresses arrived too late for the wedding. I wouldhavekeptthem but both were too big
And way way long. Your return policy is unfortunate. It would have cost me $30 to return so i opted to keep the dresses and take the loss of 50%. I will be donating them to a charity since I don't know anyone that can use them.
My experience is extremely unsatisfactory. I ordered a shirt and received two emails with different numbers. Thinking that the order was placed twice i asked to have one order cancelled. I was contacted to say there was only one order number but that the item was no longer available. Then I received another email asking if I still wanted my order. Very confusing. Then to top it off, I was charged on my visa and have never been sent my item. Please fix ASAP
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
My friend told me about this website and I was impressed with the catalog of clothing. I am shopping for a wedding weekend of events and I am pleased with the dress and pantsuit I purchased. The size, the price, the quality and the timeliness of the delivery were all perfect. THANK YOU!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"