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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
The site is pretty easy to navigate, the clothes are relatively cheap, and the dress arrived in the estimated time. I did have trouble cancelling an order.
My order was sent quickly and the tracking system was easy to use and reliable. Thank you!
Just wish their online ordering system was better constructed. I couldn't actually view the order that easily. They should place a pic of the dress with the order details.
Easy to order... timely delivery. The pictures of the products were very good but maybe you could show more medium to larger women. Do you really need such a long survey? Why must there be so many characters needed to answer the survey questions?
Found CurveDream from some (very targeted) Instagram Ads. Their sizing is definitely smaller than typical clothing, but their dresses are very pretty, and the length is perfect!
Quality not as good as expected, esp. Quality of the fabrication.
Fit was good.
It was good. Order came in time for Easter like I wanted. Size was true.
Great dress for great price. I ordered a medium. I'm 5'4,145. Fabric has a decent amount of stretch to go with my curves and easily and comfortably fit over my hips. Band in the middle also has stretch and is not stiff which was pleasantly surprising. Fabric is a bit see through so I wore a write slip underneath but worth it and beautiful
I ordered three dresses. Two were great, one was garbage.
These clothes are crap. Nothing at all like pictures very cheap and customer service sucks. When I ordered I didn't get any kind of email and it didn't come with paperwork or info on how to return. I messaged them on Facebook and through email with no response. Do not order from them. They don't provide an email or a receipt as proof of purchase I guess I could screen shot my bank account to show I made the purchase and they had no problem taking the money out of my bank account.
I appreciate the quick delivery but the size is way off. I seldom have any issue with size but I could hold these up & tell there was no way they were sized correctly.
I love the dresses. Just what I was expecting!
I do need to return one dress that is too small. Please send me the info to return it.
Easy to navigate. Didn't realize it was coming from overseas. Charge card had an foreign purchase fee.
I made the assumption that some of the 6 dresses I ordered were a natural fabric, but none of them were and therefore felt really hot and cheap. I was pretty disappointed, but realize I could have been warned by reading the description closer. I also had only half of the dresses fit, even though I ordered my usual size. Because there is no stretch to the dresses, you may want to order a size up.
Easy to navigate and find what you want
Everything I ordered was exactly as pictured and sized correctly. I will be a returning customer for sure!
The cuff is very narrow and after laundering it was messy and did not want to lay down neatly. It will need ironing, yuck!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.