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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
I looked at items picked one I liked ordered and received it which was very easy
Based on my first purchase I would definitely buy more!
Absolutely loved my first order. Received so many compliments that I am back again to buy more.
Delivery was a little long bubutterflies. Blouse. It was well with the wait and I wasn't disappointed. The fit was perfect
The size charts are wrong, material cheap and shipping too long. Plus website does not show pictures of what was ordered other than a description AFTER you search for it.
I needed sone summer pants and was having a hard time finding a pair that fit. I especially have a hard time with size numbers.
Pictures look gorgeous. Many items are really faded cotton tops.
Ok! Was very disappointed with the quality of the blouse.
Great! I liked materials of each item I purchased and the different styles and colors!
I returned the dress the day after receiving it.
I have not yet received my money.
I was so excited to receive my new outfit. It is a perfect fit and the design is very original. It feels as good as it looks.
It took me 3 times of putting in my information before I got this far
Seems comfortable to wear. I haven't wore either dress yet but it felt good when I tried them on.
Generally, good. Arrived on time. Sizes just a bit smaller than standard, if there is a norm anymore.
I feel the picture of the blouse was misleading. I thought I was ordering 2 tops but my error in not completely reading the description. I received only the top blouse and it was too small for me (2x) and I didn't like the shinny fabric. The picture looked like a crepe cotton. I was very disappointed and requested the return information. This seller was very accommodating and offered me alternatives to avoid a return but because the blouse didn't fit I wanted to return it which I did. A refund was received timely upon their receipt of the item.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.