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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
I was very disappointed in the clothing.
I usually wear an XL but with past experience ordered larger size and still fit snugly or not at all.
Would love to return. Several items but fear you have a convoluted return policy.
Will not be ordering from this website ever again.
The items appeared so cute, however the sizes were not consistent to what they should have been and now I have to return them at my expense.
I need to return them and exchange for other size Your sizes are not true to standard sizing. Its near impossible to reach the return app.
I carefully checked the size chart before ordering but the clothes did not fit. I returned them.
I ordered over $200 worth of clothing and had to return half of it due to sizing. They recieved my rerurns but I have not seen my refund as of yet and it has been 15 days. Their policy stated refunds in 5 to 15 days after they get the returns. Its a pain to return items. I do not reccomended these people to anyone!
I'm happy with everything but some of the items run to the smaller side of the sizes.
Took forever to get product. I should not have to have a certain number of characters to give you a review.
I have seen the ads on your clothing a lot and loved so many of them. I had a hard time choosing which ones to order. It is hard to order the correct size and now returning is going to be more time without the shirt for me to wear. I was so anxious to get them then they didn't fit I was disappointed.
Your shirts are great quality, vibrant, beautiful! Compliments galore! Easy to order. Delivered quickly. Thank you! I will be buying more clothing from you, definitely!
Not satisfied, material cheap, uncomfortable, synthetic, not breathing at all
Easy to place order and got it right away! No hassle.
The product arrived in a timely fashion and the notifications for tracking were helpful.
Unfortunately, I think the sizing is off and I cannot wear the pants.
I was going to give this order as a birthday present but it came to late
Will not be shopping there again. I waited day for delivery the tracking system is a joke the clothes I received are cheap I just am not happy at all. Full me once shame on you fool me twice shame on me.
Website easy to brows and pleasant to shop. Order received in a reasonable time.
Quick response, quality items, arrived in time. Happy with purchases.
Im sorry wont try to purchase again! A disappointment for me
It was ok the product was not what I thought it would be, it's some type of polyester hoping it was cotton or a blend of it.
Pants are great but you did not include the blouse, but i was charged for it. Disappointing
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.