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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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I ordered it and it arrived timely.I don't know what else to say
I was very disappointed in the product. It looks beautiful on the web site but was very cheaply made. I should have realized that is would be when it was so inexpensive.
Took a little longer than they said it would, but I wasn't in a hurry...
The fit is much smaller on the top. I was also disappointed with the look and feel of the fabric, from the picture on line!
Came in a timely manner and easy to order. Not sure if I will order in the future.
The products are pretty good. I love the graffiti pants. The grey top - bit thin and see through. The leggings, a bit long, but they will be fine for winter.
I was hesitant in purchasing from this company and I should have listed to my instincts. It seems as though clothing that comes from other regions tends to not be accurate sizing and that is the case with these clothes. It is not worth it to try & return it since I am sure your return policy will cost me money and I probably won't get a full refund. The size I ordered is larger than what I typically wear and all of the clothes are to small so it's not just 1 item.
I did not receive the item in the ad. The sweater I received was completely different. I asked if I could get the other sweater and they said there are variations in what is shipped and offered $10 off. Personally, I don't even want the sweater they gave me at all. Its very old fashioned and cheap.
Poor quality. Sizing smaller than American standard ones.
Correspondence was difficult. The tracking link they gave me just sent me to their website. I could not search the tracking number or order number.
I ordered my size according to the chart and the leggings were too large. Also the lace was on only one leg which I didnt care for.
How do I return for a bigger size? Not true to size
Not good //////////////////////////////////////////////////////////////////////////////////////////////////////
Was mir nicht so gefällt, das so vieles in Englisch geschrieben wird.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.