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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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Easy to navigate website, fast delivery and excellent quality clothes. Will buy from this company again
Love the clothes, happy with everything I ordered. Shipping is very slow
You learn from experience. Beware of orders placed on line that come from overseas! The sizes are much smaller that you'd like.
The items I bought are very nice. I bought a large and fit me very well. The fabric is soft and items are well made. I will order again.
Not satisfied. Could not track the shipment. It took 11 days.
Fast and easy, beautiful and comfortable. Size is good. I usually keep to solids, but this was a happy exception for me!
Thank you for the several email to keep me up on the shirt mailing.
I tried a new site, it was easy to navigate, and check-out went as expected. No surprises.
Sizing is very inacturate. Was very dissapointed witb both the items I ordered. They went in the garbage
Easy to order. A bit of a long wait but it was a high quality product when I finally did get it so I'm likely to buy from them again.
Unfortunately the deep colors in the photo look faded in person, and I felt the fit was small. No free returns, so I accepted a $10 credit on a $40 purchase—not great.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.