About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
So disappointed looks nothing like the product on the website I feel like I got ripped off I will never buy anything from this company again!
Garment not a pictured. Poor representation
Difficult return policy
Was llierly about ordering because of negative responce others gave, i was happy with purchase sizes run large i thought.
Delivery and product was fine. Need to return as I don't like the fit.
Nit really satisfied material was not what I thought it would be
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Took a little long to get and tracking info was not the best. Otherwise, all was good
Not sized right 2x is mor a 1x, very thin material to be call a sweatshirt. Donated them to charity. Will not buy again.
Seem very easy Great place to order from I will definitely order again Order came very quick and packed up well
Love the styles. My kinda shop!
Just in time for this Hot Weather
The Shorts I Purchased
The Two Piece Out Fit fits very comfortly.
The item I purchased does not fit, I cannot find a phone number anywhere and I cannot get a response to my multiple emails.
I should have know better than to trust this! Size is WAY OFF. Do NOT trust this company - it is impossible to exchange/return.
One sweater was to small
This one did not fit it's way to small :( and I wear a medium which is what I ordered but this sweater must run small
Order took a long time. Bad quality.
Return experience is terrible!
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I ordered two shirts and they both were received at the wrong size. I'm
I paid extra for shipping and have not yet received my package.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
My experiencing of ordering and receiving the product was fine I just don't care for the result of what I received for the money I spent.
Even tho the item I purchased was not what I thought it would be and I returned it, the service before and after was efficient and helpful
I ordered the sweater and it took a few weeks to come but I wore it on Christmas Day and got a few great commits on it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"