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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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The fit of the clothes is nothing like the images. The material is a very cheap quality. Buyers beware!
I love the blouse but runs small, I needed a size bigger
To order was very easy and I received exactly what I ordered - exactly as the picture showed. It was also very easy to track the parcel and it arrived in 1 week. Very happy with service and product.
Two of the items I ordered were never delivered. Because of this, I am not planning on purchasing here again. The dress is beautiful, and fits well and I am very satisfied with it. The tee shirt is adorable and I am very happy with it. I have purchased from you before, and never had a problem until now.
Love the clothes, but when I add something to the cart, I would like to be able to go back to where I was instead of starting over. That is very time consuming. Thank you
I still have not received order to date. I will delay a few days until I notify my credit card company for inquiry.
Never received the mini dress. All other items of poor quality.
Quality is not what I was hoping for and they where shapeless when you had on
The shopping part was easy but had little to no feedback on arrival.
I was pleased how quickly my shirt was mailed to. It took about 1 1/2 weeks to arrive, but I live in the mountains and mail is always slow.
Clothes are cheap made! And run small! And don't expect to be able to return or you have to pay for it!
First time shopper… so far so good.
Waiting for the rest of my order.
Since I was shorted a dress
Made me uneasy to ever order from you again
I am out, $128.
Not able to use the products I ordered
Going on a cruise liked your dresses?
I sent an email that I never received the sweatshirt I was hoping this email was in response to that, I am looking forward to getting this resolved and getting the sweatshirt I purchased
Love this site but is so slow to get help returning. Other sites are so good and quick to get a return. Please figure out so you will send returns faster. Only have so many days to return and always worried I won't make the deadline.
I have described that already in this message. Please reply to this message..
I placed my order for 2 tops on Jan. 23rd and it it now Feb 15th. I received an email asking if I received my order. I replied no. The next day I received an email asking me to review the products. I can't because I haven't received them yet and I haven't received a reply to my email. Very poor communication! I hope I get my tops soon.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.