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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I really like the clothes that y'all have. I do wish that it didn't take so long for them to get here.
I love the pants. One shirt is too big. It will be returned. The other is not what I expected
Easy to shop. I need to return one piece and haven't found how to do that.
I ordered this thinking it was a Christmas Santa Claus sweater or a sweatshirt but to my surprise it came and it is a cheap feeling silky shirt
I placed an order several weeks ago - I was charged for the order and received an email about it. That is the last I have heard from this company. They had a link to their site in the email - I went into the site - I could see my order - everything said it was pending. I couldn't go in to the order to see what was happening - was it being sent? Was it being prepared? I have no idea what is going on. So far, I have not received my order or any communication about it. I am about ready to contact my credit card company and start a dispute to get my money back.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Regarding the delay in shipping, sometimes hot sale items require more time to prepare before shipment. Nonetheless, we apologize for any inconvenience this may have caused. Normally, our system will email you the delay notice if an item is not shipped by the promised time. If you don't find the email, you could try to check your spam folder.
We appreciate your feedback regarding the website and will continue to make improvements to enhance your shopping experience. Our products cater to people of all ages and styles, and we hope that you find something that meets your needs on our website.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Clothes are great quality and pricing is great but took forever to get items. I opted for free shipping and it took about 20 days to get my items.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Easy, no complaints- quality is good - first time seeing orange camo shorts
I was preparing to go on vacation and I realized I had ordered the items too small. I called on a weekend not expecting to get a humane, but I did. They made the adjustment over the phone for me. I need to return a couple of items and I am sure they will help me with this. The clothes are good quality and very good cost. I will order from them again. Thank You to the humane for answering the phone!
I recently received my first order from CurveDream. I was so excited to receive the products because they looked so beautiful on-line. I was very disappointed to find that the clothes were very poorly made and of cheap material. The colors looked faded and dull. I usually do not review on-line purchases, but the pictures on the website are very misleading and I want to warn others. I do not recommend this company and will not be purchasing from them in the future.
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described? We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Sizing wrong and took a long time to receive the package. Don't think k I can order due to this.
Never received the product paid for online. I would never order from this company again for this reason. The advertisement had shown up online and I liked the look of the cardigan, Paid for online, But never received
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Sadly need to send both back. Both are too large and typically I wear a medium.
I thought it was an Australian site - my mistake. Did not read reviews - big mistake. Order had not been received after 2 weeks, then sitejabber asked for a review. I emailed CurveDream and they replied very quickly that one order could not be filled. Did I want to wait for the other order, buy a different garment of similar value or cancel order. I requested cancel and refund. They asked same as before, but I again requested cancel and refund. Third time, same thing, but they now agreed to refund. Money was in my bank in less than 2 days! After other reviews I was not expecting this (was sure I had lost my money). Was it because sitejabber was involved? Nonetheless I had to give a decent star rating because of refund. No idea of what clothing quality is like though.
I never received my order from curved dream. I have been trying to get a refund but get no response any help would be appreciated
Good quality, but I need the next size. I would like to return this dress and get the larger size. How to I do that?
The sizes run way small. It took a long time to get it.
Took much longer than advertised to receive order. Was so very disappointed. Very thin, cheap material. Not at all worth buying.
I should be getting free shipping I believe the sizes are running a lot smaller than I thought they would be. A 3x was still abut tight a 2x was definitely too small.I don't think I will be ordering from you again.
Order was delayed when an item was out of stock and customer support did not get back to me until I placed a query. The two items that I did get were poorly made.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!