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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Sub standard.
Planning on returning item as soon as I find out how. The dress did not meet the criteria for the wedding I will be in, once I saw it in person.
Ordered XL but an L would work...will put it in the drier and hope it shrinks!It was there
Placed an order on February 14 2024. As of this state, I still have not received my order in spite of receiving a an email a few days ago asking about my about my experience.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Fast responses and good communication with the company when I contacted them
I love the looks on the clothes online but I am not sure I would order again from them.
Dear Customer,
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.
Could you provide your order number so that we can help?
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a good day!
Product is from China and very bad quality. Website is beautiful but the product is terrible. One blouse was really rough and felt like paper with painted daisys on it. Stiff.
Dress sent with the sleeves not finished in the wrong size.
Warning you have to pay to return everything at your cost. Not a good company. Beware!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Return policy is very frustrating. It's at your expense. So many better options with free return policies such as Amazon and stitch fix. I also prefer to skip online where stores are within driving for returns
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Never received what I ordered and money was taken out of my account and my debit card was locked because of fraudulent activity.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Shipped with in reasonable time- sizes not even close. Went up 2 sizes. Still didn't come close
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I tend to choose the least expensive items. However the quality and fit I received in the 3 items are not acceptable at any price. I am in the process returning all 3.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Once you look at something the product keeps coming up.
Beautiful product, came quickly and communicated beautifully.
Was good l liked what I was looking for was what I wanted!
Returns are at the consumer's cost. Return address is not what is on the label and correspondence failed to provide the address when first contacted. Instead a small credit is offered to avoid the process. I accepted the$6 credit because returning a $23 item would cost to ship back and be very inconvenient.
I, in good faith, ordered this sweatshirt thinking I could return and get refunded if it didn't work and it was two sizes too big. Others are complaining of the same issue. This company gives you no means of contact or return or refund! Terrible and fraudulent!
I did not receive a sweatshirt, it was a long sleeve t-shirt. It was close enough so I kept it. I followed the washing instructions and the moon (which was an iron-on decal) washed off. Now I have a plain, black t-shirt. I will not purchase from this company again.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Nice light denim. Measurements aren't accurate. I'm sure I ordered according to my size which is size 10, received a medium and couldn't even pull them past my hips. No pictures of the back of them and I don't like the wash but couldn't see that on the website.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.
Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Good so far…hope I get my order soon and won't be disappointed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!