About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
The shirt I ordered arrived on time and is a quality product. However, the material was different (not worse, just different) than I expected. When I wrote about returning it for a refund, I learned that I would have to package and pay for shipping, or they'd give me a partial refund to keep the item. Given what I would pay in shipping along with the hassle, I took the partial refund. But I would not have made the initial purchase had I realized how much money I would lose. So, I won't be purchasing with them again.
I ordered the multi-colored jacket in Size Small. The jacket is very pretty however it was way too large for my body frame. I am 5'7", 130 pounds.
I received no contact after attempting to return items regarding where to send them. I enclosed all that was required for returned items on several occasions hoping you would respond. I began requesting address soon after i received my first order as all were too small but one item. White short sleeved shirt. I would like to talk to someone or get an address to return with full refund
I ordered the items on January 26 but it was not received until February 14. However the sweaters are beautiful and well worth the wait
I love the ziplock bags they came in
Thank you! I will order again from you
I chose this outfit for a very special occasion and worried that it would not look like the picture or get here on time. It all worked out very well. I love the colors and there is time to spare.
Easy to find what I wanted but description needed some finding.
The top is terrible! Not the same crinkle material as pictured. It will be returned '
It was easy to order. But took a long time to get here. Love the colors.
. very poor service and very cheap product. I would not recommend this company to anybody.
This dress was ordered and shown as white on package. It was more a lavender color.
Dear Denell B,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
The dress I received wasn't anything like the pictured one online. I thought it was a joke! Do not order from this company! The return process is unbelievable too!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
I received the items I ordered, however it took a very long time to get them
I ordered 2 items in January, and after 2 weeks, got no tracking information on the order.
So I e-mailed customer service for an update, and they did not respond for three days.
I e-mailed them again and said this was unacceptable, and finally got a response the next day,
Which said one of my ordered items was out of stock, and did I want to order something else.
By this time, I was fed up with the poor organization of this company, and said "please just cancel my entire order for the two items, and refund my money". Then I received an email stating I would be refunded by the next billing cycle.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Shipping was 12 days out it has been 20 days and no merchandise. I received a satisfaction survey asking how my experience was and if I haven't received anything to send an email and wait another 24-48 hours response.
My last order took forever to ship and nothing fit properly. I am hoping the sizes this time are more accurate, that is if I receive my order at all. If I am not satisfied with this order I will not be shopping with this site again.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I was told it would be 10-14 days for delivery. Five weeks later I was told it shipped. It never came. When I answered their email, I found out it was not available. I canceled the order, I think. I am waiting for a reply.
Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Poor materials, and poor quality of sewing. Pictures looked much better than actual items. Like the antler earrings.
The clothes did not fit. It states it's for Curvy Women and it's the same old Chinese clothes for flat uncurvy women. I returned the clothes and had to pay for the return fees.
The dress was not true to size in the bust. Customer service has been helpful, I'm gonna return the dress, if I get my refund, then the service was good.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Sizing way off. Took forever to arrive. The material is terrible, not as described. Will be dropping it off at Goodwill. Obviously won't be ordering from curve dream again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Easy to navigate site. Hoping the sizing conversion chart is true to size as it differs from the measurement chart.
I received one item after about two weeks, two more items ten days later and the fourth item was back ordered, I canceled that item. Also the fabric on two pair of shorts seems very cheap. Probably will not order again!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"