About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
The Good Tee
Princess Polly
Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
ORDERED A 3 PIECE COCKTAIL PANTS SUIT ON 2/12 AND AFTER SEVERAL E-MAILS AND FRUSTRATION I STILL HAVE NOT RECEIVED IT. IF IT DOESN'T ARRIVE BY MARCH 14TH I WANT TO CANCEL THE ORDER AND MY ACCOUNT CREDITED BACK. I AWAIT YOUR REPLY. DISSATISFIED CUSTOMER - ALICE LOPEZ
The pants were great - fit right, material good quality cotton. The bathing suit was too small although I ordered my correct size (according to other suit makers). The red sweater was not as advertised. Small crew neck instead of deep V - it barely fit for over my head in an XL size. Will return.
Package never arrived. Tracking. Number didn't exist. Post office couldn't find it. Assumed it was returned to China probably. It ruined my Christmas for my family. Very sad & sick to my stomach. Please help find my pkg. Or refund my money!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I ordered a dress and it didn't fit. I wanted to return it. It took me two weeks to contact somebody to get an address to send it back to. Then I'm giving an address with no packing slip and no way to track the orderI sent it back and I still have not received credit for it. I will never buy anything from you again And I will tell everybody that I know not to do so either. Now I have to have a dispute with my credit card to get my money back because you will not give it to me.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
So far not good. Like (really like) your product... Need you to contact me. My first order came, but more orders have not... WHAT IS GOING ON? I have had to contact my credit card company. Contact me in regards to futher orders...
I waited 3 weeks for the jacket I ordered and it was way too small. I cwas very careful to read their sizing chart before I placed my order. I asked if I could return the jacket or exchange it for a larger size and I got an email saying that I had to pay for shipping it back to get a refund. Nothing about exchanging it. I don't think that I should have to pay to ship back a product that was not as described.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Thank you for a smooth transaction!
After weeks of trying to return 2 of 3 sub-par items from this establishment (using this term loosely) I finally received an address to return the items to. Note: they make you pay for the return. So their advertisement of "easy returns" is totally false. I highly do not recommend anyone purchasing from this place
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
Ordering and communication was good. The fabric and design elements were poor quality. If you are large chested, it will not fit. You have to jump through several hoops in order to make returns. I have not completed the process, and have never had to send pictures of my orders as this company requires. I don't know if this business is legitimate.
I asked to return the item and was offered $10 or $17 instead of returning it. Why would I waste $45.00 to get back $17?
I had to go through a lot to return this item and will not do business with this company again.
The quality is awful—you can clearly see bad seams and loose threads everywhere. The return policy is terrible; they always offer compensation (less than what you paid, of course) and expect you to keep the items because they don't want them back. If you don't accept the compensation and try to return the items, they make the process extremely difficult. The photos for the items on the web site are not the same.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Not happy with quality and took too long to receive Need to return so please provide instructions
I have still not received my purchase, but continue to get satisfaction surveys. Where is my shipment?
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
They fit good, but they had like a pair of shorts lining them that was very noticeable
The clothes are horrible and they won't give you a refund when you try to return them
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Ordering was easy enough. However, upon receipt the coat was of poor quality, difficult return process, instead, I'm donating.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I was never notified that the two items I ordered were no long available. I had to send two separate emails to find out they were not available.
VERY DISAPPOINTED. Will not order again.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Order took longer than expected to arrive. It was a 'sweatshirt' without fleece & fit like spandex even though I ordered a 2X & normally wear a 1X. I gave it to a skinny friend.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Sizing is much smaller than normal US and getting return information was not easy. But, they carry really cute things, just choose sizes carefully to avoid returns.
Dear Laurel C,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I tried on my dress the day it arrived. It had a broken zipper and was WAY too small. I wear a S or M and ordered a M. I immediately wrote telling them this asking for the shipping address and return label especially since I received a damaged item. They are offering less than 1/2 what I paid for it as a refund OR make it extremely difficult to return for a refund.
What they sent me:
Hi there,
I'm terribly sorry that the items did not meet your expectations.
Before returning, we provide two options for your reference to save you the time and trouble of returning.
Option 1:
I wonder if you could accept our offer of $16 while you keep the items.
Option 2:
We also provide another way for you to choose.
If you are happy to keep the items, I will apply for a gift card for you equal to the purchase price of the item you're returning.
It could be used to offset the amount of the corresponding product/s in your next order, but does not include shipping cost. And please kindly note that it could only be used once.
If you prefer to return, here is the address to return.
Please write the following information on the paper and put it in the parcel.
Your order number: CDM**************
Product ID:
*******H*******
Please return to the following address:
Consignee: UGDPBZ 01R
865 Newark Ave
Elizabeth NJ *******
Tel：*******107
To make your refund process smooth and fast, please return the item/s within 7 days of receiving this email and provide us with a tracking number.
It's crucial that you choose a carrier with a tracking number to ensure a hassle-free return for refund. Without the tracking number, we may not be able to issue a refund or send you an exchange item. Thank you.
I am SO VERY UPSET!
Mary Pat Deutschmann
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream