About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
So far so good-just hope it fits as I am not to thrilled about paying for return shipping
I ordered a skirt. It was out of stock, money refunded immediately. I will re order when available
I have never had any problems with returning clothes and getting a refund than dealing with this retailer
]i was able to return this dress BUT I have another one to return and I cannot get the address I need.
I believe your dresses run very small.
Send me a return address.
Picture looked completely different from product received. Product was terrible. Return process is horrible. Tried to give me $7 to keep it. So stupid
Curvedream seems to imply that styles are for curvy women. They are not, and models do not reflect curves, either.
I liked quite a few items and found prices offputting. I left the site without placing an order. Even more offputting were the pro-Trump items. Leave the sloganeering to other retailers.
Placed my order Dec.28th. Its now January 24th and Im still waiting. They keep sending me emails asking me to review my order when I have nothing to review.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Very disappointed with the purchase; material not good. I am waiting to hear back from you on how to return the items and receive a credit.
I need to return some stuff and can't get anyone to take care of it. The sizes don't ring true, and the material is cheap and thin. Still waiting for help in returning stuff.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
The picture made this dress look like it was made of elegant fabric but when I received it it was not at all appropriate for the formal wedding I was going to attend.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
How in the world can they expect a review from me when the items have not arrived. Order was placed February 15 today is march 10 and the items are still not here.
Order said 3-5 days to delivery. No communication until after 3 weeks, I got a message asking if I received it. I said no, I wanted to cancel. Then, another email saying the product was out of stock and suggesting I wait until it was back in stock. Simple answer: NO. I want to cancel. Now your silly review request.
I emailed your company days ago requesting a refund of the dress I purchased (it is too small) and I have not heard back. I only have a 30 day window to return.
Dear Mary F,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Not the colours I ordered. Cannot trust what you send me Will never order anything from you again 😭. A waste of money
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The piece of clothing is a very poor imitation of what's in the picture. The quality of the material is horrible, too. Definitely deceptive and very disappointing.
Could have FREE shipping!
The first pair of pants were fine and delivered within a week.
The second pair have not yet arrived after 20 days! SO I am not very happy with Curve Dream.
I am disappointed. I had high hopes based on the online photos. However, the items are NOT the same in appearance as shown online. Also, the quality is low. I am truly sorry.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I ordered a dress for a wedding on their website. They charged me for the dress and never shipped it, saying it was no longer available. This was months ago, and I am still waiting for them to refund my money for something I never received!
The dress arrived with a zipper that doesn't go down all the way, so I cannot even try it on. I do not want to force it past the 4 stitches that are too close to the slider because that will break the stitches creating a hole at the zipper area. I held the dress up to myself and it seems like a medium is too small (best I can tell without trying it on which I cannot do because of the faulty zipper). I ordered a medium based on the measurements given on your site. I contacted the return dept., told them about the zipper and the size issue. They wrote back asking for pictures. I took pictures and sent them in. They wrote back asking for a video. I made a video of the faulty zipper and sent it in. They wrote back saying the zipper is fine! I should send the dress back, keep the dress, or they would give me $9 in compensation. But, they didn't give me an address to send the dress back to. I wrote back stating that the zipper is NOT fine. I am a seamstress and know what I'm talking about, and asked for the address to send the dress back. I have not heard back from them. I am very angry because I ordered this dress with enough time to get it to wear for Easter. Now, I doubt the issues will be resolved in time for me to have a correctly operating dress in the correct size before Easter. They aren't even returning my emails! I need this made right!
After placing order it was confirmed. About 2 weeks went by and no update. Order sill pending. After I emailed second time I was updated. I did receive one item. Others out of stock. But with help I was able to change order. Have not received items yet but did get up date! Thanks for all the help!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!