About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
The dress is way too small
It came without tags
Ther hem and buttons very were not very professional
I'm trying to return some of the items i ordered have not received am address to send them back...
This fabric is so thin you can see through it. I need instructions on how to return this item.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I ordered a dress 2/14. They said 6-12 days. I've sent messages. Still no dress.
Material felt cheap with cheap stitching and cheap buttons to go with it. Zero stretch or 'give' to fabric, even though it was advertised as 'stretch'. Fit was mostly ok. Website not transparent about returns, address, etc. I wanted to return my order but that was such a hassle I decided to keep the item that I'm unhappy with and accept a partial refund. Buyer beware.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Nice clothes! I'm really pleased with the selections and quality of the material. Upscale look for reasonable prices. Great place to shop!
Still waiting for the order to be delivered. Received an email two days ago inquiring about my satisfaction and I'm unable to answer because the order hasn't been delivered and there have been no updates on when it might arrive. The order was place 3-4 weeks ago!
I was looking for cotton clothing, unstructured to wear in the summer heat. I found the CurveDream site e that has lightweight, polyester clothing which I ordered. Now I like the polyester fabric because it drapes well, is comfortable to wear and looks nice. Thank you!
Ordered an item and was charged, but did not receive it. Terrible follow-up; I keep getting asked if I received it; don't you know that I did not receive it?
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I went to mail my return at the post office. But the post office computer did not recognize the return address street name. I came back home and called the phone number on the email to confirm that I had the correct spelling of the street address. When I called the phone number on the email, I was disappointed to hear that a message mailbox had not been set up for the phone number, so I could not leave a message requesting help.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Terrible no package of items ever came I ordered 3 items after a month they tell me 1 is out of stock
Never got the rest
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
These jeans are really comfortable and have become my "go-to" jeans to wear. They go with all types of tops and shoes...I will be ordering more.
Ordered a sweatshirt for my wife for Christmas. It did not arrive by Christmas. New Order # CDM**************
After Christmas I sent in an email asking about it. Response came back... preparation in process. And then I received a response...item not in stock. Ridiculous! My purchase was refunded... The least you could do. Then comically I was offered a discount on my next order. There is absolutely no way there will be another order.
I asked for the CEO email... So I could tell them of my dissatisfaction. Never got it.
Bad service. Bad business
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Simply put, I thought I was buying leggings and instead received sweatpants with a fur lining. They are cute and comfy, but don't serve the purpose that I bought them for.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I purchased 3 items from CurveDream - all were true to size and the colors were beautiful. The sales staff was very professional regarding questions I had.
I purchased three items address and two blouses. They do not fit me and I have asked for return instructions and have not heard back from your company.
One of the 3 items I ordered arrived and it was excellent quality. I reached out via email to inquire about the other 2 items. Quick response to let me know that the other items were out of stock and I was given the option to wait or request a refund. I opted to wait since I was so pleased with the item that had been delivered. I am very pleased with pricing, quality and great customer service.
The blouse looked very nice in print, but upon arrival the fabric is poor quality. Plus, I still haven't received a Return Authorization. Are they waiting for the 30 expiration date, so that I can't return it?
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Nothing wrong in beginning but since I received the coat
It was very cheap looking and fabric was a joke.
I was told the order would take up to 16 days for delivery. We are beyond that time now. I have still not received my order.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Very easy to order although postage for a light weight blouse is a bit on the expensive side.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!