About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
Nice product but if your in a hurry this is not for you. Took 28 days for delivery when it arrived the cardigan is as pictured just a little smaller than normal for the size.
Delivery issues their co just dropped item on public sidewalk never got item poor description of product it was not a sweater I paid for but a cotton shirt with no button customer service was terrible handling this problem I would never recommend this company BBB should shut them down stole 45,00 dollars from me
Took 3-1/2 weeks but received order and timely refund for out of stock item. Quick response to e-mails. Out of stock should be noted on item so it isn't ordered.
First order, hope size is correct. Exchange seems complicated?
Scam site. Clothes arrived with $9.44 postage due. Which they refused to refund. Awful. Cheap clothes. Low quality.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
My dress did not look at all like the picture and I needed to return it. It was a big hassle and one of the most difficult, inconvenient returns. Now, hopefully I will get my credit back on my visa card.
Took several weeks to receive my items. The top was perfect. Fits perfectly. True to size. Great over black capris. The sundress was ok. I'll probably wear it this summer but The material was not the best quality.
My entire order was canceled due to 1 item being unavailable. Makes me suspicious of credit card phishing not at all happy.
The clothing I ordered in usual my size is far too small. The materials used are stiff and scratchy. Would like a refund.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
Ordered two tops.bigger sizes and they are too small.asked for a return address and didn't get it.will not buy from you again
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
They never shipped my purchase and I no response after several emails to customer service. Had my credit card company refund me.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I ordered a jacket and it took forever for CurveDream to tell me that it was out of stock and even longer for them to give me a refund. HORRIBLE experience. Didn't answer emails for 3-4 days.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I ordered a shirt and never got it. I had to contact the company to ask where it was. Then they told me they were out of stock. After waiting for two months.
Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Sizes were nowhere near as described, much smaller than indicated on chart. I only received three of the four items I ordered
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
After nearly 20 days still no merchandise received. Status doesn't show any progress
I have been charged but have nothing
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Fabric and the style was not what I expected. I do not now if I would purchase anything else from this website. The tops looked totally different in the pictures.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I love the jacket. I plan to wear it with a long black dress at my grandson's wedding
I inadvertently purchased 2 jackets. I requested your protocol for the return of the extra jacket. Emails followed with conflicting messages regarding how and if I will receive a refund.
Meanwhile I am holding on to the unopened package containing the jacket because I was sufficiently confused.
I love the jacket. Returning it is the problem
Sincerely,
Moriel Weiselberg
I love this pant. Looks very nice on me. My husband loved and told me to buy more colors if they have.
The sizing is not accurate or consistent from dress to dress. I purchased three dresses, all the same size. One never arrived and I was refunded for that dress. The other two did not fit. I suspected they might run small, and I ordered one size larger than I expected to wear. I emailed for information on returning my items. They took a little bit to answer and then bartered with you concerning the price that is refunded, in hopes you will keep what you purchased. The refund they offered the first time, to keep my purchases, was not acceptable. They rejected my counteroffer and made another offer a bit higher than the first. It took several emails before I received the mailing address to return the items. I was concerned there may be a chance that if I attempted to return the dresses, they would be rejected as returns. It was mentioned that if the item had been worn (which I did try it on, but that was all), they could reject it. If the item wasn't returned with all the tags, it could be rejected, if the packaging was damaged, the items could be rejected. There were no tags other than the size tag on any of the dresses. Also, you had to mail the package to them within 7 days of the email, pay for tracking, and email them the tracking number or the return may be rejected. So I opted to keep my returns, which left me with two dresses I couldn't wear for $39.24. Maybe I was overly concerned about my return. I thought perhaps they were an overseas company, but they are located in NJ. I hope to sell the dresses. Overall, I am satisfied with the result, but not satisfied with the whole process. I think they can improve on their return process.
Half the order came and the quality/size is so off. The crotch hangs down to my knees. Waiting to return if once the rest of my order maybe arrives. I will have to pay the postage for returns on poor quality goods
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
They provide no way of communicating with them other than email, and then they take 3 days to reply. No phone #, no live chat. Horrible. I filled out their form to return 2 items. They replied but will not give me the address for returns. I will be disputing the charge with my credit card company. Never again! If I could give a ZERO star, I would.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!