About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
The dress is sewn in two pieces, right above the knee. I bought this for Xmas party but much too light for Ohio winters. I may rework this dress in the spring making it a long tunic by taking off the sewn in piece, or at least hem it to knee length. I really wanted to send it back but after declining $12.00 to keep it the dress I was offered $20.00 to keep the dress. I kept it, and they refunded me $20.00.
Nice light material
Pretty style with buttons
Even small size was too baggy
Package took a while to arrive
I have not received it, I ordered Feb 20th today is March 16th I spent over $100.00. Do not order from them!
Dear Debra P,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Ordered merchandise and never received
Tried texting email etc with no response.
Cute clothes were ordered and money was deducted from my account.
No response from them and it's been over a month
I received my dress in a timely fashion.
The problem I have is I need to return it because it to small. I wrote to them to get approval to return my dress around two weeks around and then again about a week ago and have not gotten any response from them.
The "product details" of the dress I bought described its material as "cotton." But when I received the garment, I was disappointed to find it is 95% polyester and 5% spandex. The return procedure is complex; one has to email Curve Dream, provide an order number, wait for authorization to send back the item, and pay for return shipping. I wrote the proper customer service email address, but they have not yet answered. I like many of Curve Dream's styles, but this has not been a pleasant experience.
Two pretty pink dress photos are of the dress I ordered - the other photos are of what I was actually received! More than a scam/ actually illegal! DO NOT EVER PURCHASE A YTHING FROM CURVE DREAM. ITIS A NIGHTMARE & not a dream!💭
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and servicesto you.
Best regards
Clothing not correct size
I normally wear 1x to 2x.
The 1x were way to small and 2x were two big.
They did not fit or look like the pictures
I have been waiting a very long time to receive my dress! I still don't have it and was charged already on my charge card! I need it for a wedding in a week! I still don't know if it will be here on time.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Very low quality. Nothing like the picture shown on internet. I paid $40.00 with shipping, the value is less that $10.00.
I don'r recomend to purchase from the site, it's a joke
Xmas gift ordered before Thanksgiving. Order conformation stated 6-10 days for delivery. 24 days later I was sent an email saying the item was out of stock. To late for reorder and receive for Xmas. Canceled order.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Order placed Feb 12. Not notified that several items were on back order, the others were not shipped. Still do not have any of the pieces I need for my trip on the 13th. Very upset. They did credit me for the backorder pieces that I canceled, but still, they didn't contact me for this until I contacted them.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
They said they'd give me $18 back still haven't seen that. Wanted just to exchange for a larger size never heard about that. Will not shop this site again
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I purchased a dress, online Jan 28,2025. CurveDream has admitted sending the wrong size, which I had to pay shipping on. I needed the dress for an event that has passed. CurveDream won't send me a return slip for their mistake. Nor will they give me a full refund. In addition, if I want a refund for what I paid for the dress, which was the wrong size, I have to send the item back at my expense. I would be out $20.00 total for shipping, which I think is wrong since it was their mistake. The correspondence started February 11. Three different people responding to my e mails. No phone or address provided.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
1. Unsure what the issue was with the card I wanted to use for this purchase. No real info given as to why. Came to discover it was being charged to a company in France.
2. I was disappointed with the items and both need to be returned.
3. The sweater shown appeared to be a nice, supple cable knit. The one I received was a medium size but it was too large, and basically a block of 100% polyester knit. Not comfortable to wear.
4. The jumpsuit was the size I ordered but it must have been for a short person, as the body length was way too short. The shoulders of the jumpsuit barely came up to my breasts. That being said, it was nicely made.
5. The company doesn't offer a customer service telephone number or email address for returns. I will follow up with the *******@curvedream.com for assistance.
I ordered an outfit on 2/1. I was supposed to receive an email when shipped. I have received nothing! No email, no merchandise, no good communication! But, of course, my money was taken for my order. I NEED that outfit as soon as possible!
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Out of the four items, only two were delivered, and those were delivered too late. Third one is out of stock. No mention about the fourth one yet and it's been six weeks. Customer service is horrible, Lord of emailing back-and-forth with no resolution, still have not sent me a return address for the two oil fitting items.
I ordered two items for an upcoming vacation with standard delivery. It took the full 12 business days to arrive. Apparently, the sizes run small and the items did not fit, even close. They advertise 30 day easy returns. I was instructed to email for the special return merchandise address. I did but did bot hear back for two days and then there was no return address provided. I was asked to keep the items for a partial refund. I could not accept them and asked again for the return address. Instead of my preferred exchange, I ordered again and paid for fast shipping. Again, the 2XL were too small
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I thought I purchased a white pair of pants with flowers all over them but instead I was sent a white pair of pants with a few flowers on the bottom!
I also thought I bought a kimono that was all glittering but instead I was sent a multicolored one. It didn't glitter at all.
The things I was sent looked nothi g like the picture's of the things I wanted!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I ordered two dresses. One came, but was much longer than it appeared in the picture. The other never arrived. It took two different emails to the company to be able to get the address to send my return to. I had to pay for the postage both ways. I lost money for trying to purchase items from CurveDream, and in the end, didn't end up with anything I could wear.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"