About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
I was sent an email january 26th inquiring if I had driver my order or not. To wait 24-48 hours to respond. I mailed back the response that I had not received my purchase. When can I expect my order?
Shopping online was very easy. My overall experience was pleasant. As a first time shopper, I was uneasy because I felt the limited communication and updates regarding my order was somewhat concerning. However, once contacting the support team, I was comfortable with our conversations. The support person was very supportive, professional and I received my order about I think four days later. I thank the entire staff.
I have been Trying to either get a return label or the return address to return
One of the 2 dresses i ordered. One does not fit right. Please help ASAP
This company took forever to deliver the item. The item was cheaply made and not of the material they advertised. Enlisted help of a technician and it cost a dollar to even talk to someone about a return. So I just chalked it up to a learning experience and am absorbing the loss. I'm never buying anything from China again let alone this company, curved dream.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
None of the items fitted and trying to return them was a nightmare….kept offering a 50% refund to keep them! What was the point they didn't fit! Trying to get a return address took several emails and then they had to go back to the USA….will be interesting to see if I ever get the refund…..
What was I expecting? The colors were off, the sizes were weird - there are not even any tags in the items with fabric, washing or brand name info. No info on how to return the items. But the prices were good...
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I made an order and nothing came. 3 weeks later an email asking if I got my order. Now 2 items out of stock. I ordered dress for my son's wedding, needing time to try on and send back (at my cost) if doesn't fit. Ow if doesn't fit I wouldn't trust to reorder. Takes too long. We will see quality! Haven't gotten it yet
Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I ordered a sweatshirt for my granddaughter's Christmas gift and as of today I have not received it. It is over three weeks ago that I placed the order!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Really liked the item ordered. However, delivery was very bad. Took far longer than expected. It would have been nice if I had known beforehand that it would take a month for delivery.
I ordered a dress over a month ago. Still haven't heard a thing. I emailed them asking where was my dress? I have heard nothing yet. I will never buy anything again from this place.
I ordered a shirt that was not my size. Instead of them returning the shirt for me they offered me to keep it and donated and they gave me $13 back on my order. I wanted a larger size but the one on in stock. I will check back in the spring. Very happy for their offer.
I wanted to return 2 items of my purchase due to size issues, the process was very simple and the refund made immediately upon their receipt of the items.
I have shipped the dress back because it did not even come close to meeting expectations. The colors were not even the same as in the pictures and the quality was terrible. I paid for expedited shipping and it took forever to get to me and then I had to pay again to ship it back.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I ordered on the 17th of Jan. And have not received any kind of notification from them yet. But I was billed for it all on the 19th of Jan.
Not real happy with the service.
Gene Cattau
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Took a long time to get here! I thought it was the wrong item, keep looking at it and decided it was it but didn't look the same as the picture. Very disappointed! Sending back! I had to pay to send it back, still waiting for return address! Will never order again!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I've been sent requests to rate the items and followed the information on how to contact them if I hadn't recieved them. No reply to my request for information then. Today I get another "Customer Satisfaction Survey" but I still haven't gotten the items or information on when they may arrive. I wish I'd read the reviews before ordering here! They have a terrible reputation!
I ordered a dress based on the photo and written descriptions. What I got was not even close! The dress was very pretty in the picture and the actual dress looked like granny's nightgown from the 60's. I'm hoping to get a return label for full refund. If I don't I will report this as a scam site.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
The article that I ordered and paid for was not the article I received, wrong size and completely not the sequined top I ordered
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
I would recommend this sweater. It took longer than I wanted to receive it but it was worth the wait. They were very concerned about if I received my item which I greatly appreciated.
Not at all like the picture. The material was not of good quality or even half way decent to wear out in public. Was not as drapey and flowy like the picture. Very disappointed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"