About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
Been waiting almost 30 days from time of invoice, have heard no updates as to where my order is nor why it is delayed. Very unsatisfied with this company. Wondering if this is a scam…
I have not yet received my purchase items, nor have I heard anything as to when I can expect to receive them. It has been since 2/19 when I last received my invoice notice. If it is still on its way (taking too long) I have yet to hear anything.
So this is why I'm giving only 1 star
The blouse I ordered looked to have very soft colors. The one I received was brighter than I expected, so I returned it. I am still waiting for credit on my credit card
I was disappointed to find this dress and shear cover up run at least a size too small. To tight small and little stretch means I cannot wear it for my upcoming cruise.
My experience with curvedream was very satisfying. They were very fair and pleasant with my situation.
I would recommend them to anyone.
Australian customers BEWARE- this is an overseas company and I believe dubious. I ordered a pair of Beige Cotton and Linen blend relaxed elastic and drawstring pants. After waiting for over a month they were finally delivered by a courier today. These pants are 100% Polyester according to the label which was hard to locate in the pants. There was No BRAND label or price tags attached to the pants. I will be seeking to get a refund through PayPal and with this sham of a company.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Blouse looks nothing like the one on the website
Poor quality polyester just stitched together in a square shape - not like the picture, which is cut on a diagonal
And so complicated to return and offering me $16 compensation!
Dusgusting!
I hope you go out of business
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Not sure what I ordered but if what the sheer turquoise top ot was huge, not like the picture. Very poor quality. I had to throw it away. Sorry, but take me off your list. The pictures look great but not the actual item.
I ordered what I thought would be a perfect dress for a wedding. The dress, as it arrived and what I saw online were very different. I paid a reasonable price but the item that arrived didn't seem worth what I paid for it. When I asked to return it they really didn't give me a whole lot of options so I ended up taking a credit for a future order. Customer service was responsive but when I used my credit for another item what I got still didn't look like the online photo and definitely not worth the money, again. I will never order from them again and the only reason I gave them a 3 star instead of a lower star review was because of the responsiveness of customer service.
2nd time ordering, hopefully the items will arrive as described online
I ordered two dresses. I want to send one back and get a refund. After numerous emails and no response, I'm not able to get a refund. I won't be ordering from CurveDream again! :(
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
Order was late and dress was nothing like what I ordered in picture. The size was not an American size.way too small...The dress was from 2 different styles with dress and over cape...
My credit card was charged on the day I place the order. Two weeks later, no updates or notice of shipping. I sent a message stating if these items were not available to credit my account. Received a message that my order was cancelled and I would receive a refund.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I must return an item...The fabric was not a quality fabric. It was very thin with no gove at all making for an awkward fit.
I did receive an email asking why I wish to return the dress and then outlines of the rules for return
Explaining that the original shipping to me will be deducted from the refund.
NO AMOUNT OF SHIPPING AMOUNT WAS NOTED AND
NO RETURN ADDRESS WAS PROVIDED
Reputable companies do not make returns this difficult
Found CurveDream just looking and I love it. Bought 2 pair of pants and 2 blouses. Super fit and style
Shopping was easy, wonderful selection. Coat got here fine. It's warm and cozy. Had some questions for customer service, they answered promptly and the issue was my fault.
Ordered over 4 weeks ago. Never received order. Got a bs email asking how order was or if order was not received. Gave option to cancel. I canceled and another email asking th we same thing. Canceled again and no response.
Just terrible.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I was looking forward to using this jacket on a cruise. From the description and the picture it was covered with sequins. Very misleading description! No sequins!
I ordered a sweatshirt style shirt on January 15 and have not received it. I sent a message as directed by an email and received no response.
My bank called when I placed my order suspecting fraud...
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
After I look at the details of the item - there is no back tab to go back to the section ie dresses - I have to go to the main screen-dresses and start at the beginning of dresses
First, dress took a long time to come in. Then I could tell immediately the dress was too small up top. I ordered large. Top was made small and skirt larger. I had a big Christmas Party in Miami for work with over 500 people. Thank goodness I ordered another one for back up from Amazon. I Will never order from Curve dream again. The Top I ordered at same time came in too large. Total disappointment on all fronts Sending both top and back dress
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
I ordered items for a wedding, where I needed something with sparkle to go with my plain dress. When they arrived there was no sparkle, there was no pizzzzaz, and I am terribly disappointed. I have been trying to figure out how to send these items back for a full refund.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!