About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
I ordered 3 items that were for a special trip I am going on. They messed up the numbers on my credit card info. Not even close. So I ordered again. This time it went through. But after I was charged, I was blocked from their site. (scary) I could not check on my order. But I could still contact them by email. But they would never would address the? About the blocked site. My order did not come so I canceled it. Surprise, surprise! They refunded my money. Wow!
It has been very difficult to get follow answers to questions...especially for returns. I have been waiting for a week to get and address to return my items and a return authorization number.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
You have only sent one item out of 6. I have emailed yoo several times
No response or answer to where my missing items are. I have reported this to american express for a refund as you have been unresponsive toy inquiries. On
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Dress looked like a curtian not at all like pictured terrible people to work with impossible to get full refund
I ordered seven items I've received two and you let me know that one item was unavailable so four items have not arrived. No address change has occurred. Nothing out of the ordinary and since I got the first package certainly the address is correct.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Waiting for delivery of product for 6 [six] WEEKS and 4 [four] days. Cannot review tracking information on CurveSite! Waiting upon service to give a thorough review. My preference would have been to communicate my credit card information to a live person for security reasons.
Ordered on February 24 and haven't heard anything from this company other than an order confirmation of same date. Wondering if it's a legit company. I emailed them this evening, so we'll see….
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I have not received my purchased items?
Items purchased were 3 pairs of pants and 1 top and a 2 piece set. Order #CDM**************
The sweater I ordered was exactly as expected. Beautiful pink color matched the online photo. I ordered a size large and it fits perfectly to size. Also pleased with the knit qualitiy. I thought the delivery time was reasonable in about 1-1/2 weeks. Packaging was not so great - very small bag so had to press out wrinkles. I'm very pleased with this purchase.
I made a large order with this company on 3/4/25. The charge was posted to my credit card on 3/6/25. I have not heard anything from this company as to when I can expect my order. I have already paid for the merchandise almost 2 weeks ago. When can I expect contact from this company on the status of my order? Poor service. I don't think I will be ordering from this company again.
Took way to long to ship. Pants were definitely not size14. No receipt to exchange them. What a waste of money. Very dissatisfied will not shop here again.
Two items out of stock and no anticipated production date. Other item slow to arrive and not as appeared. Return process was cumbersome, had to email for permission, no label provided. Refund slow to receive.
I ordered a Christmas blouse on November 24, and have never received it. When I reach out to them they just tell me to keep tracking it. I have missed almost all of the functions I wanted it for. Beware of this site!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The shirts were very nice but I was a little upset at how long it took to get them and then they came one at a time.They were christmas gifts and came just days before Christmas making me very nervous.
I ordered a dress to wear to my grandson's wedding. It was wadded up and put into a plastic bag that measured about 6 x 6". It is mostly polyester which is ok, but I am STILL working on getting the deep creases and wrinkles out! Thankfully I won't wear it until July, affording me more time to work on the wrinkles. It took over 3 weeks to arrive, I will NEVER ORDER FROM CURVE DREAM AGAIN!
Placed two orders, multiple items; informed many days later several items not in stock. Multiple days for email response. Slow refunds and delivery. Questionable quality.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I received my order in a timely manner. However, it did not fit. I had to ask for a return address twice before I got one. The item did not come with any return information. I feel
Like they don't want to have the item returned, I was offered $12 to keep the dress, the second time I requested a refund and return address, I was offered $21.00. I still declined and asked for the return address. I was given it with instructions of information they requested to be returned with the item and to get a tracking number for the item when I mailed it. At first they were only giving me 7 days to complete the return process. However, I informed them I would not be able to comply since I was out of town. I mailed the item back just today. Hopefully I will receive a full refund soon. I will not be ordering from them again- the return process is too time consuming.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I tried to contact you every way I could and got a emails returned. I was not happy with what I received and wanted to return for a smaller size with no luck. You are a very hard company to contact.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Ordered and received a dress that fit poorly. It is my perception that it simply is not sized properly. Given options of "return it, pay shipping both ways, and get a refund" or just " keep it and we'll give you a $10 refund" was very unsatisfying. This is why we shop Amazon or Walmart or Target.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Product is nice, however two problems. One is it doesn't come in large enough size and secondly slow delivery. Company has been great in service though
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!