On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Blackbough
Kulani Kinis
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Of 3 items only 1 was worth keeping. Tried to get a return label unable to get thru! IMPOSSIble!
The dress I received styled perfectly the fabric left a lot to be desired not the same as pictured at all was not thrilled
The cut and sewing finishing of the pants and shirts I ordered were like if they were made by kids in home-ec class. The material is not high quality. I ordered a "sweater" which when I clicked the description, it said material: wool. This "wool sweater" turned out to be a flimsy shirt printed with an image of a knitted sweater. You will get items, just like Temu, but it seems the same scam. I will be returning it all, and keeping my fingers crossed that I get any money back.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
There were no sparkles. Hem line is round, long in back, short in front. Adds interest to a simple outfit.
Both tops are pretty, but one not as described. One that was supposed to be sparkly and sequins is not. The other one is nice, fits and is as described.
Delivery and packaging was good, no bill of laden though, the jacket I ordered has the longest pulls ever, I don't know where to put them… love the quality of the items though…
Curvedream seems to imply that styles are for curvy women. They are not, and models do not reflect curves, either.
I liked quite a few items and found prices offputting. I left the site without placing an order. Even more offputting were the pro-Trump items. Leave the sloganeering to other retailers.
Its fine and worked ok for me who is computer illiyetaye.
I do not have time to write reviews nor do I like to I don't like using this phone I don't like using computers so please leave me alone thank you
Its fine and worked ok for me who is computer illiyetaye
The product I received seemed as though the print had been printed so many times it's just faded. The fabric was not comfortable at all. I returned my order on 30 October and have yet to get my refund. Won't order from this company again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I ordered my merchandise and received it in a timely fashion and the items were packaged nicely.
Two of the items were to large so I wanted to return them. I went to your site to start a return and I had
To jump through way too many hoops to make a simple return. Even today I have not gotten verification
That CurveDream has received my return. Yet I have notification from USPS that they delivered the package to a person at the address CurveDream supplied me with. They are still saying they don't have the return. So needless to say I am not happy. These two items totaled about 75.00.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I bought this dress for a wedding. Although it arrived on time, the dress didn't fit. I'm still trying to make arrangements to return it for a refund.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I placed a order on Nov 1 2024, never received an e-mail letting me know that the whole order was out of stock. On 19 Nov 2024 chat on line to see when my order was going to be shipped. Suprise, was told that the items were out of stock. They had the nerve to keep the payment until I asked for a refund.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The photo of the top looked to be a quality item. Not so when received. The placket (I think that's what it is called) should have been sewn down.
Good pricing but jacket very cheap hand wash only very disappointing.
Ordered four weeks ago. Queried last week as to where my items are. And then asked to review. Getting nothing. Paid and hassled. What gives with companies that feel like I have been scammed and asked to review. What's to review. Nothing but losing hard earned money
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Received in good time.
Quality was not good.
Looked nothing liked shown in the picture.
Not as described.
Very disappointed.
Sent back.
A shame I lost money on the shipping.
2 time over.
Great so far. At least I get what I ordered. I've had some bad on line experiences with other companies, so I'm grateful to finally find a "real" company! Thank you Curve Dream!
I received address and it was too small through the bust. You have to email them to return it.
They send the instructions and you have to pay the shipping to return it. Shipping was 12:97 through UPS. I won't be ordering anything from there anytime soon again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I pray that my daughter gives her Christmas dress before her party. You have beautiful clothes
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"