About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,890 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
Instant Feedback
I was excited to get this item...needless to say I was very disappointed. Top runs small and its also see thru. I wanted to return and having a difficult time. I guess I will eat it and be more cautious of ordering from new sites.
I got an email asking about receipt of order. I replied that I had not received my order and the next thing I get is a request for a review! I would very much like to receive my order or at least refund my money.
The jacket looked better on line than in person and I did not like the feel of the material. It cost me approx. $7 to have it shipped to me, and then $16 shipping to return it. I paid $22 for the privilege of trying it on. I find this so unacceptable in todays online experience.
Everything I have received from Curve Dream has been great quality and just as I imagined. The styles are beautiful.
I saw the loose shorts online and read all the information available before placing my order. They arrived in a fair amount of time, and I tried them on right away. I decided they were not what I was looking for. I read all the information on making a return, and followed the directions. I cannot send a picture of the shorts, as I have already sent them back.
The pants stated they were 3x. They wouldn't even fit over lower legs! Not true to size at all! And I have been trying to contact someone about returning them and no one will respond! Never buying from this company again!
Not one item was true to size. Sent multiple emails to get a return address but after weeks still not one response contained a return address i was offered a percentage refund to my credit card and told to keep the articles of clothing that i did not want and did not fit. After weeks of back and forth and realizing a return address was never coming a took a partial refund and threw the clothing in the garbage. Total waste of money. I do Not recommend or trust this company.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Two dress I ordered were not what was displayed online. One was a completely different color and had different sleeves and flow of the dress. The other was two sizes smaller than posted.
When I asked for exchanges or a return label, I was given the run around. I eventually had to settle for store credit which is fine. But I shouldn't have had to fight so much. They still have the first dress posted even though it's completely different.
The site said it was a raglan sleeve loose casual knitted crew neck sweatshirt. It looked soft and like a vintage style sweatshirt. It was a tight rayon shirt that was not anything like I expected. I never give negative reviews but this was way off the mark. I donated it to goodwill.🙁
Totally disappointed! Ordered 3x and could barely put them on over my shoulders. Waited about 3wks to arrive. Not even going to return for a refund probably will take just as long. One of the shirts looks like a sewing mistake. Won't order again :(
Ordered and payed for dress when it failed to arrive had to ask when it would be arriving only to be told there was no stock!
I note that it is still being advertised for sale so very disappointing! I am still waiting to get a refund!
Shopping and products were fine. Delivery was a huge hassel. First order delivered no problem second order they couldnt find the house. Took three extra days and nymerous calls. I'm not sure if I will order again.
I have purchased about 9 or so dresses and have loved all but 2 of them. The website is easy to navigate to browse choices - many choices. And it is easy to order. If you choose the free shipping it takes quite awhile to arrive (6-8 weeks).
First time ordering. Not a good experience. Took a month to get the dress. Ordered June 4 and received today June 29. Unfortunately, dress is too small.
They claim you can return items within 30 days. This is a lie, they do not respond to multiple email requests for return authorization and address. They ignore the emails until after the 30 days so the items are no longer eligible to return. TOTAL SCAM company!
The blouse was very pretty but very small. No paperwork or ability to return item or to get in contact with company. Will not deal with this company again.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I would like a refund. What is the process? I want a refund. What is the process?
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I liked 2 of the 3 dresses, however, I haven't received the needed information to return the dress yet. You have to email that you want to return the item, then answer some questions & read some rules on return. But the address for return is supposed to come later. It's been a few days and no return email. I'm not feeling confident that I'm getting a refund.
The quality was just not there, and I had no idea how or where to return it. This was the second blouse I purchased from this site, I gave that one away. I won't be ordering from this site in the future.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Nice light denim. Measurements aren't accurate. I'm sure I ordered according to my size which is size 10, received a medium and couldn't even pull them past my hips. No pictures of the back of them and I don't like the wash but couldn't see that on the website.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.
Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Good so far…hope I get my order soon and won't be disappointed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!