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CurveDream has a rating of 2.3 stars from 8,890 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
I want loose, linen type white shorts for an upcoming trip to Bali. Luckily I ordered these weeks in advance because I barely got them in time. They're not a linen fabric, but I think the white fabric will work.
I won't order from them again due to the difficulty in returning the dress. Buy from the site on Amazon if possible and check the return policy. The hassle wasn't worth it and I still don't have my promised refund.
I don't believe I will shop or recommend Curve Dream due to the inaccuracy of the order and the difficulty of returning the item. I was offered $11 to keep the item. Then I was offered $17 to keep the item, an item I would not wear. The return process was way too complicated and I had to pay for shipping. The dress was $45.98. That's a lot of money. There are plenty of other places to buy dresses or clothing online that make returns much easier and the colors are more accurate to the actual product.
I am still hopeful that this company is legitimate. So far, I have not been contacted regarding my e-mail letting them know that despite their telling me my order has been delivered, it has not shown up.
When ordering off the internet, it should be easy to return since you cannot try anything on. When I want to return something, it should be an obvious and easy process as it is with other internet sites. CurveDream makes it hard and they try to talk you out of it in a number of ways.
Quite a few different items to choose from and easy shopping experience. It said sweatshirt but is not exactly sweatshirt material. I was a little disappointed but will keep it to avoid the hassle of returning it.
Quite a few different items to choose from and easy shopping experience. I hope the product us as nice as it looks and the sizing is accurate.
I have not received my purchase and had no response to emails. Tried messaging on Facebook and absolutely awful customer service with no response to questions. Seems this sight is a bit of a scam and I've lost my money!
I contacted customer service to get return instructions 4 days ago and I have not heard back from anyone. I am dissatisfied with the quality of the garments. The colors were not the same and some had a different print
Love all the items on the site, however I will never buy polyester again. Too shiny and not breathable.
I was going to return the pink flowered blouse and sent an email to curvedream. I had very quick response and was offered a $10 credit to keep the item. I replied that I would accept the offer as I had items waiting in my cart. I have not heard back from them, so I purchased my items without the credit.
I was also pleased that it only took a couple of weeks to receive my purchase.
When ordering online, I read the reviews and size chart and garment description carefully -- my dress fit perfectly. My order came in a timely fashion. I will not hesitate to order from CurveDream again.
I ordered one item and then tried to return and I was contacted with a "deal". I was given the offer of keeping the top for only a $6.00 refund or loss shipping and a restocking charge. I had several other items which I will not purchase because of that.
Product is very thin, ordered medium but blouse is very large, pants normal size. Was disappointed.
Planning on having blouse taken in since can't find out how to return product. Willl not order again.
It took a very long time to receive the jacket, and when it arrived, it lacked the vibrant colors shown on the website. I had to find another outfit for my upcoming event, and will not be ordering from CurveDream again. I am so disappointed.
Love the sweaters!
The only problem I had was the tracking.
I like to know where my package is. If it's late like because of the weather. I'm ok with it.
The not knowing where it is and when it's supposed to be here, drives me a little crazy lol.
No complaints about the ordering or shipping. The dress itself had a slightly higher waistline than a person's natural waistline, which is uncomfortable and not flattering to me. Why wouldn't you want to cinch in the waist at your most slender point - your actual waist?
Sizes run true to size. Material was a little thinner than what I expected. Colors exactly as seen in pictures. I probably wouldn't of placed the order had I known about the hand wash and line dry. I'm a throw it in the washer in the dryer girl.
Took awhile to receive my order. Once received the quality was subpar. Fabric was not what I was expecting, and overall garment quality just wasn't there.
In trying to return, return site tells me the order couldn't be found. However, when I finally reached them, they offered me a deal.
I ordered this very attractive feminine dress for my daughter's birthday, and although the size was correct, it did not hang attractively because the sheer embroidered fabric was too stiff and the embroidery too heavy. The cost of returning it was more than the cost of the dress, so she kept it and perhaps it will be turned into some other sewing project.
LOVE the product. I received a text that my package could not be delivered, they had the wrong name on my account, but overall, I received my package only a day late and was very pleased! Customer service did follow up and were very nice.
I am returning all items. Please provide me with the return address so I can refund these items.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"