business logo of CurveDream

CurveDream

curvedream.com
casual, chic womenAge 26-45
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About the Business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@curvedream.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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Reviews Summary

CurveDream has a rating of 2.3 stars from 8,890 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.

This company responds to reviews on average within 7 days

Instant Feedback

17,526 reviews
Louisiana
1 review
0 helpful votes
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Terrible product
May 19, 2023
Updated review

Items were slow to arrive, not as pictured. I expected a Jersey type legging product as pictured. What arrived was a baggy, sheer, cheaply made product that I would never wear outside. May use for pajama bottoms but definitely not for what I intended. Picture/description is deceiving.

Date of experience: April 19, 2023

Don't like PayPal option being encouraged l
March 29, 2023
Previous review

Don't like PayPal option being encouraged l

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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The Best...
October 5, 2022

My experience with this company is they have an incredible customer service! Very few online stores ask you if you received the item that they paid for but this one did. I didn't have to search thru my emails if I received it, they asked me instead

Date of experience: October 5, 2022
Arizona
1 review
0 helpful votes
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Non communicative
May 25, 2023

I ordered my shirt and never got a purchase email. If i hasn't paid with PayPal i would have had no proof. And then no emails until the day it arrived. Now it doesn't fit and i can't get customer service to email me back with info to return. Communicate with customers!

Date of experience: April 25, 2023
Florida
1 review
1 helpful vote
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I placed an order on May 21 and the website said allow three days for processing. It's been over a week and website still shows it's being processed. Tried to inquire on website and it wouldn't go thru so emailed. Auto reply said reply in 24 hours. It's been 48 and crickets

Date of experience: June 3, 2023
Colorado
1 review
0 helpful votes
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Terrible
May 31, 2023

I ordered a large. You sent a small. I've been emailing to try to get return directions and no one will give me the information needed. I was offered $6 in one email and the jeans cost $30. I want the correct size. This was your error!

Date of experience: May 1, 2023
Massachusetts
1 review
0 helpful votes
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The size indicated it would fit yet you are not making the arms and shoulder widths for european women, I have not been able to fit other purchases and have given them away. Your large size is about a 10 because of arm width and shoulder width

Date of experience: October 20, 2022
Minnesota
1 review
0 helpful votes
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Not happy with the clothes
July 5, 2022

I ordered 5 pieces of clothing and 2 of the items I was told were out of stock. The clothes are not what I expected. They look and feel very cheap. The price was to good to be true so it is my fault for buying them.

Date of experience: June 5, 2022
Florida
1 review
11 helpful votes
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Huge Disappointment
March 10, 2024

I recently received my first order from CurveDream. I was so excited to receive the products because they looked so beautiful on-line. I was very disappointed to find that the clothes were very poorly made and of cheap material. The colors looked faded and dull. I usually do not review on-line purchases, but the pictures on the website are very misleading and I want to warn others. I do not recommend this company and will not be purchasing from them in the future.

Date of experience: February 29, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described? We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream

Virginia
1 review
0 helpful votes
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Terrible communication
June 28, 2024

I placed an order
Didn't care for materials
Had a difficult time contacting company to initiate a return
Brought return to PO (tracking number required)
Haven't received monetary refund
Received Customer Satisfaction Survey
And here we are

Date of experience: June 18, 2024
CurveDream S. CurveDream Rep
10 months ago

"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"

Washington
1 review
0 helpful votes
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Extremely poor customer service.
June 6, 2024

I was charged for the garment as soon as I placed the order. It was not shipped to me until I contacted the company and asked why it hadn't shipped. Placed order the beginning of May, received it, at the end of May.

Date of experience: May 27, 2024
Danny L. CurveDream Rep
11 months ago

Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream

Maine
1 review
0 helpful votes
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Wrong in size and color
August 26, 2024

Ordered size I usually buy in sweaters and it turned out to be huge. It was also said to be peach in color and turned out to be ivory.

Date of experience: August 16, 2024
Ohio
2 reviews
0 helpful votes
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Poor quality
May 29, 2024
Updated review

The reason for returning is that the dresses were not as beautiful and classy-looking as they appeared on the website and in the review pictures. The material is thin, and the print is faded. The jacket does not fit over my shoulders, as shown by one of the models in the review pictures. I emailed *******@curvedream.com for a return authorization several days ago but have not received a response.

Date of experience: May 19, 2024
Danny L. CurveDream Rep
12 months ago

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Have a great day!


It was easy
May 11, 2024
Previous review

It was easy.

Date of experience: May 1, 2024
Ohio
1 review
0 helpful votes
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Product swap
July 8, 2022

Very disappointed! Some items were out of stock instead of giving me a refund like I requested the items were switched with similar items that looked somewhat like what I ordered but not what I order. Also I have read multiple reviews that the clothing is true to size. Definitely not true my advice is to up size by at least one size. As far as quality consider the price you get what you pay for.

Date of experience: June 8, 2022
Pennsylvania
1 review
0 helpful votes
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I purchased 4 items. They shipped 3 with no paperwork indicating 4th item was out of stock. All 3 items received were too small. They didn't respond to my request to return until I filed with PayPal. It would have costed me $29.61 to return to CHINA. Plus they said the FREE SHIPPING to me would be deducted from my refund. They say they are GLOBAL...then why not a return shipping in the US. In the end, I received credit for the back ordered item plus $20 for the other 3 items that I can't wear. Got ripped off this time but never again.

Date of experience: May 17, 2023
Rhode Island
1 review
0 helpful votes
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Light blue dress # cdm*******25215
April 3, 2024

Good but need to return it but needs to be altered and will loose the flowered pattern. Will. Need you to send me a return label through the mail as I have no computer or printer. Appreciate your cooperation and patience. Thank you.

Date of experience: April 3, 2024
Utah
1 review
3 helpful votes
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Would like to return item
May 3, 2022

Though its a fun spring/summer dress, it doesn't fit well in the shoulders. When I ordered, it seems like it said it was returnable within 30 days. I don't know where to go to find the information on returning an item. I prefer when that information comes with the item. No paperwork was provided.

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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Swimsuit order
July 29, 2023

I have had no problems with ordering, but I'd like more information about the items I am buying -- all cotton, polyester, if there is a built-in bra in a swimsuit, etc. I bought these swimsuits with the understanding that I will have to return some of them after I find out which I like and which fits.

Date of experience: July 29, 2023
Virginia
1 review
0 helpful votes
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2 piece suit
June 18, 2022

Could not find code for discount, I got a little worried when it didn't come thought I got ripped off again. But it came and I liked it could have gotten a smaller size, thats the problem with these foreign web site the sizing!

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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Very unhelpful and poor customer service
August 19, 2024

The process to return an item is embarrassing. No return label, just received a ridiculous email basically telling me to go away

Date of experience: August 9, 2024
Virginia
1 review
0 helpful votes
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The order came in a timely manner. As stated, I decided to return the items. Emailed you three times so far for the return authorization and return address and heard nothing. Please send me that information as soon as possible. I would appreciate it.

Date of experience: November 4, 2022