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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Treeible product……size not true… color really off from advertising, fabric and print really terrible …difficult to return…lost money. Too many messages
Easy to order online. I like the clothes very much. Took a while to get them, but now I understand it is from an international company.
I purchased three dresses. Two were tight through the ribcage and the third was baggy and looked oversized. The patterns and colors look great but the dresses were not a good fit.
I have tried three times to get the return addresses to get my refund and have NEVER been given a return address. Bad experience. They want to comp my dresses with a gift card, i would like a refund and return the dresses
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Self evident! You suck! I actually wouldn't need 50 characters to sum up how incredibly disappointed I am.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I am not satisfied with the service that I have received. I have not received the exchange which I have paid for a larger size dress.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Elastic waste did not have a comfortable feel. A smoother finish would have made this item better.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Pleasant experience and communication! Loved the pants, the top is nice but not exactly what I thought I was getting
Pants I bought do not give a lot in the waist as suggested on the website. I need to return them but need information on how to do this. I've submitted a claim to return them, but have not received info back yet.
The product was received in the size and condition as ordered. The tracking system allowed me to follow the progress of the package through to delivery by USPS.
I love the style and fabric but should have gone up a size. It runs a little small in my opinion.
I did not received the entire order and in trying to receive a return authorization I have been getting the runaround.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I had not read feedback regarding Curve Dream products until after I ordered them. Although, their site reviews were good, other reviews were awful. I was concerned that I might not receive my product. I did, however, receive my blouses and in a timely fashion. I was pleased about that. However the merchandise was very cheaply made and the fabrics were stamped with design which was fuzzy and cheap looking. Although the price was around $25 a piece, I still expected a decent product for that price. The blouses were definitely not as described or as seen on the model. I am very disappointed with the product and would not order from this company again.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I'm still debating as to returning two of the items, as I'm not pleased with the fabric used.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I am ordering for the first time and found the shopping easy to navigate.
The top is so small that I couldn't get my arms & shoulders into it. The bottoms were fine but what good are the bottoms without the top? Can I return as it didn't come with any paperwork at all.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I wasn't ready to actually pay yet just filling out the information and it jumped ahead of me and placed the order.
I received the order; I have sent two emails requesting an RMA to return the item which does not look like the item I ordered. The item I received is faded and does not look like the picture. Please send an RMA so I can return it for a refund.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
Cheap Jean material. Size seemed too big what what I ordered. Already donated them
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I just did get them today. I have the ship of course to my husband's address I live in a nursing home, but I do get dressed and go to events. We just hung them up today. I could tell they would fit me. I like the way they look I think I'll be very happy with them
Easy to get a dress that fits perfectly with a friendly staff.
Quickly delivered in less than 2 weeks and I get alot of compliments. Dress is well made for on the run and easy to take care of.
Whoever delivered dropped my package off at 1322 Belmont Ave exactly one street over from me. It's happened before both with mail and packages. The resident of the house brought it to me so I sent an email to you as soon as possible to let you know all was well.
I ordered it on May 30th and they said it would be delivered in 9 to 12 days. It is now June 22nd, and I have still not received it. The wedding is the 28th and it looks like I will have to find something locally! I am so disappointed as I really liked the look of the dress.
"Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"