Current CatalogReviews 119

After dealing with them for 20+ years, I am done. They consistently screw up every order. Shipping is painfully slow (3 weeks) then the wrong order requires a call to customer (un) service. They promise to reship and never do. 3 emails and 2 calls and still no satisfaction. The quality over the years is far inferior to the dollar store cards. JUNK! They need to get it together or say bye bye - which I hope they do.

Unlike many reviews here, I have ordered 4 times and had 4 consistently good experiences! No products were ever delayed or missing. All were good quality. Hint: Once you start ordering online, they will begin sending catalogs in the mail. These include great discount codes on shipping, deeply discounted products and free products. My last order contained 2 free journals, 2 free notepads, some free full size thank you cards and envelopes, free gift wrap sheets, and free file folders. As long as they maintain this excellent quality, I will be a repeat customer! No complaints!

I ordered the Personalized Oval Address Stamp from Current. It is JUNK! First of all, it does not print reliably each time - there are light areas where there is no printing almost every time I try to stamp something! And sometimes a big blob of ink comes out on the envelope! Also, it's a little stamp in the middle of a big stamper, with no markings on it at all to show you where to place the stamper on the envelope so that you print a stamp in the envelope corner! Save your money - don't buy this item, ever!

I ordered return address labels on Dec. 3. They were "shipped" on Dec. 7. HOWEVER, I learned that although they were to arrive in "6 business days," they were ACTUALLY not scheduled to arrive until DECEMBER 20! 3 weeks to get a simple order? Beyond incompetence! I spoke to customer service. They claimed they had no way of expediting the order since it was in the hands of DHL. (They claimed there was no way to reach DHL!) Unbelievable! Then the supervisor lied to me and said that the labels would be arriving earlier than the Dec. 20 date. It is now Dec. 19, and no labels. NEVER again - and I plan to tell everyone I know to STAY AWAY from Current! The worst!

When I was a kid, my parents would order our address labels and address labels for me, from Current. This Christmas, we have a new house, so I thought, "Let's get some new labels with our new address! Just for old time's sake." That was 14 days ago. Current said they shipped them on 12/6 (the day after I ordered them). It took a full 6 additional days for DHL to update with anything but they're "en route." They were transferred to somewhere in New Jersey on Friday (four days ago) and the USPS doesn't recognize the tracking number supposedly assigned to them. I should've just set $15.00 on fire. You're a stationery company during the holidays, get your act together! So frustrating... never again.

I used to order from Current years ago when they were the only game in town. I was always happy with my purchases. I wanted Christmas cards with our name printed so I figured I would use Current again. So sorry I did. I ordered end of November & tracking says it won't arrive until 12/23/17. Unbelievable! I have friends that ordered from Shutterfly & Vistaprint & had their cards in a week. So disappointed & angry. DO NOT purchase from Current!

So I didn't read the reviews because my order was actually something my mother-in-law requested as a Christmas present. I placed my order on November 27th. On December 10th, I still hadn't received it despite it saying it was in transit. So I called and someone apologized and said they would make sure I received it the next business day. Well, it's now December 13th and still no order. I used the live chat feature and Sheenel was a joke. She quite literally took 11 minutes to respond to one of my questions and the whole live chat took over 45 minutes. She said she couldn't tell me when my order would get there but it would possibly be two weeks. I asked her to refund my shipping and she refused, saying they were shipping it to me. I asked if she can understand by frustration for paying $9 to ship something that I still haven't received, let alone in the time promised, and she just kept reiterating herself that they wouldn't refund it. I'm off to find a new Christmas present because I have the feeling this order is never coming.

This company has changed. I have been ordering from them for over thirty years and now the quality is gone. They take too long to ship even with express shipping. Prices in catalog do not reflect on line prices. The final straw for me was I ordered a calendar and it came up as two of the same item. Customer service rep said it has already processed ( I just ordered yesterday) and I would have to refuse the package when delivered. WHAT! I will no longer order from them.

We have been trying to order Christmas cards for 3 weeks now. Can't reset password on website period. Customer service live chat no response for 2 + hours. Called to sit on hold forever finally left number to have them call back still never heard a thing. Called to place the order twice. Finally got a rep that spoke horrible english, didn't know what a "&" was. 45 minutes to order 9 items and still don't know if they are right. I pray they are since it's for a company. Don't use them for anything you don't get much service. We'll see if our order is here in 6 days, not holding my breath though

I wish I had seen everyone's reviews before I placed the order. After order and expensive shipping, never got an email with a tracking number and the product did not arrive in 6-8 business days as promised. No replies to emails sent to the customer service email address. 12 business days later, the order arrives -- incomplete. Won't refund the difference, sending me replacements. I told them they aren't replacing anything -- I never received. No refund, I think they think maybe I am lying and really got the other labels. I did not. So the replacements are on their way. I'm told 5 business days. I'm not counting on them. They lost a customer for sure!

Three weeks after ordering some products nothing had been delivered. Via live chat was told they would expedite and products would be here in 3 days. Wasnt here. Live chat again and was told it would be overnighted. Nothing received. Called customer service and was told they were waiting on 2 of the 8 things ordered and they would be shipped some time next week. They are liars on top of the bad service. I will not use current again

Update... customer service reps make all the difference... still no labels so I called cust serv again & discovered that Current is ending their shipping contract with DHL because of slow service. The rep checked USPS tracking for my pkg & discovered it's been delivered to my town, probably yesterday, and should be in my mailbox today. The customer service rep makes all the difference. Today's rep was polite, helpful, sympathetic and provided more info than yesterday's rep.

It has been 16 days since I ordered labels and I have still not received them! I emailed customer service 4 days ago and never heard from them. Finally had to call. Waited quite a while to talk with a rep who told me that DHL transfers pkgs to USPS in a hub (for me, NJ) and USPS is given 2 days to get it to the customer. When most retailers get packages to customers within days, Current is taking weeks! I have been a long-time customer but I will never shop at Current again. So disappointed.

I have periodically ordered from Current Catalog for 35 years. There has always been a bit of delay in receiving my orders but lately the delay has gotten extensive. I placed an order on 9/7 for something that I needed today. They did not even ship the order until 9/14. The anticipated delivery date is 9/20. No other mail order waits a week to send out an order. Three weeks to receive an order is poor business. I am now at a loss as to what to do about the needed item. By the time it arrives, it will be useless.

This is very bad business practice - considering I could have ordered something very similar from Amazon and received it in two days. I will not be ordering from Current again.

I have used Current checks and have ordered from their catalog numerous times over the past 15 years. I reordered the same checks I had been using for 5 years. This time when they printed the checks they left out the last two numbers of my account number. When I called their customer service the guy I spoke to was rude and condescending. After speaking with three of their representatives, including a supervisor, they would not fix their mistake.