Current CatalogReviews 119

Ordered checks on Oct. 11 2021. I ordered 4 boxes had them expedited. The associate I talked to didn't talk very good English. It was her first day of work. I was hesitant to place a order because of her lack of experience and because I couldn't understand her. I kept double checking to make sure she was understanding me. I received 1 box of checks. I paid 74.68. Kept waiting for my other checks never received them. Shipping was apparently 42.00. She didn't tell me that. I've been a customer for a long time will not order checks from Current again.

CUSTOMER SERVICE IN FOREIGN COUNTRY. NO ONE UNDERSTANDS ENGLISH. HUNG UP ON ME 4 X. SCREWED UP MY ORDER. GIFT NEVER GOT TO MY NIECE IN TIME FOR HER BIRTHDAY. WAS TOLD THEY NO LONGER TAKE CHECKS / MAIL IN ORDERS. CRAZY CONFUSION! WILL NEVER AGAIN ORDER FROM CURRENT AS LONG AS THEY ARE NOT BASED IN USA.

Save yourself a headache and do not order from Current. Not the same form years ago. You place an order and it doesn't ship for weeks up to months. When you call or email they give you the run around. Read all the negative reviews on Facebook.

Had ordered a roll of 250 address labels from Current, clicked ok on the personalization of address/name/font and when I rec'd the roll it was completely blank (no address printed). I emailed customer service twice, then finally called them only to be told there is nothing they can do- no refund, no reprinting, just lose the money because somehow it is my fault. Why isn't there any QA/QM during the printing process- that if a personalized product doesn't print at all, to think call the customer to verify before shipping it out? An ADDRESS LABEL should obviously have an address! Especially after I verified my name spelling, address AND font! It looked fine when I paid. Then the Rep tells me I should have phoned in that order- who phones in orders anymore?!? Online is so much easier. I have been shopping with Current for 25+ years and am very disappointed that they wouldn't even work with me to rectify this problem. The Rep said I could reorder at my expense (again). No thanks. This is/was my last order with Current Catalog, will be shopping elsewhere for my checks and personalized products. I want to give my money to a business that will work to find solutions to customer issues.

The greeting cards, wrapping paper and gift bags are great. Many of their other products are cheap and don't even work. The magnets were adorable but useless as they don't stick to anything. The throw was cute online, but when received, it is very cheap looking and ugly and it had a horrible smell to it. The book marks are very thin and not laminated... won't last long. You have to pay your own return postage to return anything and postage is very expensive these days. I had a coupon for free shipping for this order. Otherwise shipping isn't cheap either.

I am extremely disappointed in the service I am receiving on an order. I have ordered with this company before and had no problems. However, this order was placed April 5, and I still have not received what I ordered. I have called twice and have been told someone would let me know what it happening. I have not been called back either time. If I could cancel this order, I would, but can't confirm with anyone where the order is, and I have already been charged. I will no longer be using this company.

I purchase Current products several times a year. Especially stickers I use to make homemade cards for church. Never had a issue, never disappointed with the quality of their products.

Ordered from you over a month ago, order #T*******. Later e-mail said it shipped. This is now 12/23. I called and someone said it is in Pontiac, MI awaiting delivery. Supposed to go to Johnson #398,5600 Drake Road, West Bloomfield, MI *******. Meanwhile we have another order supposed to come in January.
How can you be so sloppy with orders. We like your products but doubt if we will order again... unless we do get our orders. Johnsons

Ordered in mid October, still waiting for Christmas items. Maybe I will get them in time for Christmas 2021. When I called I was told there was nothing they could do because I ordered online. Sure took my money without any problem though. I will NEVER order anything from them again!

Ordered a special Christmas present mid November. (Paid $12.00 of shipping on a $30.00 item to begin with). It has now been 5 weeks. They are unable to track the order because it is at a second party warehouse. Yes, it was a personalized item, but there is still no guarantee it will be here 6 weeks later for Christmas. In this day and age of on-line shopping it is shameful the time and expense to receive an item. There are so many other better options out there. I would definitely look elsewhere. (I even live in the same town as Current.) Just very poor, reminds me why I stopped using them in the first place.

My order has not been delivered yet due to incorrect address and have been reaching out to them for over a week now and literally NOBODY'S helping me with that. I've talked to at least 5 representatives and they all tell me different things so I do not know what to expect and they are so stupid they just don't know what to do or don't know what they're doing! Some of them even hung up on me maybe because they don't wanna deal with it. How rude and $#*!ty customer service they have. I wonder why they can get a job and get paid when they can't even do their jobs. Why do they even have jobs?! Such an idiot useless staffs. Don't even wanna give them one star hope they go out of business for doing terrible work. Still in the process of my order but so far nothing has been resolved cause they're dumb! Wish nobody gets into trouble like me and don't even shop here they have the worst customer service I've ever experienced in my entire life!

I have been ordering from Current Catalog for about 10 years and have had only good experiences.
Products were great at a great price. When I got my first order of holiday paper in a roll I was very surprised at the thickness and good quality and beautiful designs. I really love everything I have gotten. The people are very nice on the phone. I was sorry and surprised to read all the negative comments.
My Christmas gifts are beautifully presented because of Current and their products.
They make the season bright for me and my family! Thank You, Current.

Current catalog has been my primary source for greeting cards for over 40 years. I sent cards to all adult church members in our church. So I send a lot. I ordered cards and address labels on july 3rd. I have called to follow up on order. Depending who I speak with I am told a partial order is shipping or the most often is, the order is in process. Today, they don't even answer calls. Recording said to leave message. I suspect this will be my final order and Christian book will be my primary source for cards.

I have been a customer for Current Catalog for over 30 years. This past Christmas I ordered over 144 Christmas cards imprinted with our names. The cards were about $12 a pack and Current charged over $20 shipping in addition. I was charged for the whole order yet when the cards came over a third of the order was missing (ordered 8 packs pf 18 cards and only 5 were shipped). Current shipped the missing cards but they arrived too late to use, forcing me to buy other cards to replace the missing ones I had paid for and never received. In addition, the cards I did receive contained 18 cards in a pack but only 16 envelopes so I was shorted again. The worst part is that after Christmas Current did nothing to rectify the cost of the cards I cannot use. I talked to customer service to no avail and also sent a letter with no reply. I will never order from Current Catalog again! Miriam B Loo would be ashamed of what this company has become.

Ginny in Pittsburgh

UPDATE - Current Catalog did issue me a partial refund that I just saw now and I am satisfied, Thanks Current! I changed my review from 1 star to 3 stars