website thubmnail of Current Catalog

Current Catalog

How would you rate Current Catalog?
grey star
grey star
grey star
grey star
grey star
Massachusetts
1 review
5 helpful votes
Follow Norma M.
Unfollow Norma M.
Send Message
Share Review
Report Review

Ordered labels with new address because website said shipped in 6 business days.
When they did not arrive, I called automated system to learn shipped 10 days ago.
Spoke with rep who said should allow 2 weeks sent by DHL.
Read in reviews shipped third class for 7.99 shipping. Outrageous. Moving on 7/13 hope they arrive. If sent by USMail, post office will forward. If delivered to door, SOL!

Date of experience: July 6, 2016
Michigan
1 review
2 helpful votes
Follow Kim M.
Unfollow Kim M.
Send Message
Share Review
Report Review

I ordered return address labels for my mother's memorial service. I never received an order confirmation or an order #. Banking statement showed the charge 2 days later, but 10 days later I called customer service & was told they were shipped out 7 days ago & that they were currently in Kentucky. I live in Michigan (?) I just don't understand why the shipping takes sooooo long with Current Catalog orders! I will never order from them again!
I went to the UPS Store & they printed beautiful labels for me & they were ready in an hour.

Date of experience: July 24, 2019
Pennsylvania
1 review
0 helpful votes
Follow robin s.
Unfollow robin s.
Send Message
Share Review
Report Review

I placed two orders within a couple of days of each other. Their customer service is NON existent. You get no help with live chat, they hang up on you. Their email is vague, and days later than they should be, at least they emailed me? I am hoping to receive my merchandise, I received NO new tracking info on my second order, was it shipped?
Who knows, I am happy I paid through paypal, as I can do a dispute and get my money back if they screw me. I WOULD NEVER order something as important as checks with this company.

Date of experience: December 3, 2019
Wisconsin
1 review
0 helpful votes
Follow Wanda R.
Unfollow Wanda R.
Send Message
Share Review
Report Review

Checks
June 3, 2020

I received the checks I ordered just fine, but the printing of my address was faint and hard to read, I've left message, called to be referred to the check dept and chatted with clear documentation and still nothing. Would never order again.

Date of experience: June 3, 2020
Texas
1 review
0 helpful votes
Follow C F.
Unfollow C F.
Send Message
Share Review
Report Review

Ordered online for my 86-year-old Mom. Somehow the city and state didn't get selected for the checks. There was never an option for it that popped up and I feel that the website is flawed because there was no way to preview it before ordering. The order got placed anyhow and I paid for them. Received checks and they are indeed incorrect. Received a call that I just have to lose the money because it's my fault their website sucks. So, I'm out the money for the checks completely because they have kept it and refuse to refund any portion of it. I cannot pay for the same thing twice with this shifty company, so I will order elsewhere. How is that good business? I predict this company goes out of business soon. My advice is to order elsewhere. Current is very expensive and the quality isn't good anyway and most importantly their customer service policies are terrible. Just terrible. Shame on you.

Date of experience: January 15, 2020
North Carolina
6 reviews
2 helpful votes
Follow Nala P.
Unfollow Nala P.
Send Message
Share Review
Report Review

Current catalog
May 21, 2022

Ok I remember when I had ordered something for 17 dollars it was shipping included they had took the money off the card plus the transaction fee twice which was 1.50 so that's 3 dollars the money was tooken off and they never did refund it for not sending anything and how it happened twice was the first time I ordered it had got canceled so I reput it and they took the other 1.50 off like 4 months later they sent a catalog but it wasn't the calendar I ordered

Date of experience: May 21, 2022
Colorado
1 review
1 helpful vote
Follow Rebecca N.
Unfollow Rebecca N.
Send Message
Share Review
Report Review

I ordered the Personalized Oval Address Stamp from Current. It is JUNK! First of all, it does not print reliably each time - there are light areas where there is no printing almost every time I try to stamp something! And sometimes a big blob of ink comes out on the envelope! Also, it's a little stamp in the middle of a big stamper, with no markings on it at all to show you where to place the stamper on the envelope so that you print a stamp in the envelope corner! Save your money - don't buy this item, ever!

Date of experience: February 16, 2018
Missouri
1 review
1 helpful vote
Follow Crystal M.
Unfollow Crystal M.
Send Message
Share Review
Report Review

Very disappointed
August 25, 2020

Current catalog has been my primary source for greeting cards for over 40 years. I sent cards to all adult church members in our church. So I send a lot. I ordered cards and address labels on july 3rd. I have called to follow up on order. Depending who I speak with I am told a partial order is shipping or the most often is, the order is in process. Today, they don't even answer calls. Recording said to leave message. I suspect this will be my final order and Christian book will be my primary source for cards.

Date of experience: August 25, 2020
Minnesota
1 review
0 helpful votes
Follow Debra K.
Unfollow Debra K.
Send Message
Share Review
Report Review

Don't buy from here
December 19, 2020

Horrible I've waited 2 months for items some come in mail then had to call. Missing items. Said I'd get a refund for out of stock item no refund. Finally after 2 months received final item still no refund never ordering from here again.

Date of experience: December 19, 2020
California
1 review
5 helpful votes
Follow Lynn B.
Unfollow Lynn B.
Send Message
Share Review
Report Review

I WISH i had known about this horrid company before ordering. Just to tell you in advance, they over bill, send damaged good, and now want to report to a credit bureau because I stopped payment and returned their good!

DONT USE THEM!~! Buyer beware!

Date of experience: January 27, 2018
Massachusetts
1 review
0 helpful votes
Follow Cheryl A.
Unfollow Cheryl A.
Send Message
Share Review
Report Review

Horrendous customer service. No return or cancellations even though the item is not in stock. They accept orders for items that they do not have in stock with full knowledge that they cannot fulfill these orders before the applicable holidays. Save your money. Don't do it.

Date of experience: November 13, 2020
Washington
1 review
0 helpful votes
Follow Faith C.
Unfollow Faith C.
Send Message
Share Review
Report Review

Checks
October 30, 2021

Ordered checks on Oct. 11 2021. I ordered 4 boxes had them expedited. The associate I talked to didn't talk very good English. It was her first day of work. I was hesitant to place a order because of her lack of experience and because I couldn't understand her. I kept double checking to make sure she was understanding me. I received 1 box of checks. I paid 74.68. Kept waiting for my other checks never received them. Shipping was apparently 42.00. She didn't tell me that. I've been a customer for a long time will not order checks from Current again.

Date of experience: October 30, 2021
Virginia
1 review
0 helpful votes
Follow Andrea S.
Unfollow Andrea S.
Send Message
Share Review
Report Review

Check order
January 22, 2020

Ordered checks entered correct names and address. They sent me checks with partial names and no street address. Said it was my fault. So no refund. I know what my name and address is!
Will never order here again. Don't waste your money.

Date of experience: January 22, 2020
North Carolina
1 review
2 helpful votes
Follow Katherine B.
Unfollow Katherine B.
Send Message
Share Review
Report Review

Disappointed
December 23, 2019

Placed my order on 4 December, seeing it was 5-9 business days to ship. Given the holiday period, I thought they would have plenty help in their warehouse. Called 14 Dec to check status; was told it would ship Monday 16th and that a couple of my items were now out of print. Actually shipped on 19 December and when I got the order, I didn't receive the personalized notecards I'd ordered. Poor Kristen Schwenke, whose cards I ordered, is probably not so happy either. Don't see myself ordering from them again. It was my first time and I'm not so satisfied. I will say the phone customer service reps were kind and helpful.

Date of experience: December 23, 2019
New Jersey
1 review
11 helpful votes
Follow Helen S.
Unfollow Helen S.
Send Message
Share Review
Report Review

It appears it takes over a month to get product. Called customer service and they agreed. I would never have ordered from them if I had known it would take this long. Customer service said it says this on their site but I could not find anything that says it takes over a months to get product. I will never order anything from this place again. The lady at customer service was very rude.

Date of experience: November 17, 2016
Georgia
1 review
0 helpful votes
Follow Kerry S.
Unfollow Kerry S.
Send Message
Share Review
Report Review

I have tried to place the same online order over and over again. Order will not go. Get a confirmation #, but payment is not precessed or do I receive a confirmation email. Customer service says clear cookies and caches. Ridiculous! I order from numerous companies and have no problem. Heartbroken... ordered from here for years. I don't even want to get their emails anymore

Date of experience: October 27, 2019
Delaware
1 review
4 helpful votes
Follow Chris L.
Unfollow Chris L.
Send Message
Share Review
Report Review

Don't count on them!
December 5, 2017

I wish I had seen everyone's reviews before I placed the order. After order and expensive shipping, never got an email with a tracking number and the product did not arrive in 6-8 business days as promised. No replies to emails sent to the customer service email address. 12 business days later, the order arrives -- incomplete. Won't refund the difference, sending me replacements. I told them they aren't replacing anything -- I never received. No refund, I think they think maybe I am lying and really got the other labels. I did not. So the replacements are on their way. I'm told 5 business days. I'm not counting on them. They lost a customer for sure!

Date of experience: December 5, 2017
Michigan
1 review
11 helpful votes
Follow Pamela S.
Unfollow Pamela S.
Send Message
Share Review
Report Review

Refund Issue
October 22, 2015

I purchased from note pads from Current Catalog and I was disappointed in their small size when they arrived. I decided to return them for a refund. I was surprised to learn that I first had to get an authorization# from Current Catalog for the return. I sent two emails to them from right on their website requesting the authorization#. More than two weeks passed and I still did not hear from them so I finally had to contact them by phone. The attendant said the return had been approved and gave me the authorization#. What a hassle for just $12.99! It will be a long time before I order from them again!

Date of experience: October 22, 2015
Ohio
1 review
1 helpful vote
Follow j c.
Unfollow j c.
Send Message
Share Review
Report Review

Not only does the website not work but Current, when called will not honor the prices that are displayed on their website.
$1.99 cards on the website, are suddenly $4.49 when you call, isn't that illegal? Advertise one price and then charge a higher price. Look at sympathy cards, and the one labeled Kraft sympathy greeting. I have been a loyal customer for many, many years but no more.

Date of experience: August 24, 2017
New York
3 reviews
7 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Send Message
Share Review
Report Review

Dishonest Advertising
October 25, 2018

I received a catalog advertising all orders over $50 gets shipping for $1.99. Also included in the catalog was a 25% off coupon. When I placed my order (for well over $100) I entered the 25% off code. They gave me the 25% off, but added $31.99 for shipping! Don't bother shopping here. There are plenty of other places who let you use the coupon they send you along with the shipping discount. Not only do they mislead you, but they rip you off.

Date of experience: October 25, 2018

Overview

Current Catalog has a rating of 1.4 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Current Catalog most frequently mention customer service, business days and live chat. Current Catalog ranks 54th among Stationery sites.

service
21
value
17
shipping
21
returns
11
quality
14