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Current Catalog

How would you rate Current Catalog?
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Indiana
1 review
0 helpful votes
Follow Susan H.
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Horrible service
December 2, 2024

I ordered some stickers, 4 packs of Christmas stationary and address labels on November 14. On November 27 the stationary and address labels finally shipped, They will maybe arrive December 3. When I called on Monday, December 2 about the stickers, I was told they were being put in a box and should ship by the end of the week. Three or four days to put stickers in a box? After they ship, it will be 3-7 days for delivery. I love Current products, but right now something is wrong. I keep getting texts and e-mails with marvelous offers-percents off and free shipping. I wish people knew if they order now, it is most likely not arriving by Christmas. Sad, sad, sad.

Date of experience: December 2, 2024
California
1 review
5 helpful votes
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Ordered checks 1-1/2 months ago and they haven't shipped yet. The customer service person had no idea when they will ship but refused to give me a refund. Don't be a fool, don't buy from this place. You will be sorry

Date of experience: December 28, 2021
Wisconsin
1 review
3 helpful votes
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My mother always ordered from Current and I became a loyal customer as well. I was always very pleased with the products I received. In the last 10 years or so, though, everything is about cost cutting. The products look cheap, the shipping boxes are so poorly made many products arrive damaged. The last order I placed I received a 20% off coupon. You would think that was a good offer. Not so as the "shipping and handling" cost was more than the 20% off! And they now add another $2.99 surcharge. I'll be looking for another place to buy my products from here forward. So very, very disappointed. Their reputation was stellar and now it's just despicable.

Date of experience: October 28, 2023
Pennsylvania
1 review
2 helpful votes
Follow Monique D.
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Large order made, missing an item that I need, making me wait almost 3 weeks to ship UNREAL (10-12 days to see if shipped separately then an extra 5 days). Big box received, simply forgot to put extra labels in big box, definitely did not ship separately. Needed for project.

Date of experience: June 16, 2023
California
2 reviews
8 helpful votes
Follow Lynne S.
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Every year, soon after Christmas I order items for the next year. This year my order took 17 business days to arrive, well past other years. When I opened the large box, I found curling ribbon rolls jagged and broken with pieces in the bottom of the box, as they were NOT packed securely inside. Also the wrapping paper roll I received, the plastic did not cover the entire roll, so paper is exposed. There is not enough plastic to cover the whole thing. Late and no effort to secure their product is what they have accepted. NO EFFORT to ship appropriately. One of the wrapping papers - was shown with a light blue background with snowflakes, candy canes, reindeer, Santa, and Christmas trees on the website -it is dark green-blue, not exactly a winter wonderland - no wonder it was on sale.

Date of experience: January 23, 2022
Missouri
1 review
3 helpful votes
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Placed an order that cost $13, shipping cost around $10, nearly doubling the price... you would think it'd be shipped in a pretty fair amount of time, yeah? Nope. If it was in transit, that's one thing, I can understand that, but no, they genuinely haven't even started shipping the order yet! 2 weeks have passed and I realized just how long its been since I placed the order, so just to confirm, I checked for an email I might've missed, nothing. Went to the website and used the track order button they have, no tracking info available, meaning they seriously just haven't even bothered to ship it out yet, and it honestly feels like I'm just getting scammed at this point. If I'm paying for the shipping, especially that much when its just standard shipping, I'd like to think it's at least gonna get sent out that same week. Don't think I'll ever be ordering from this website again...

Date of experience: February 28, 2022
Iowa
1 review
1 helpful vote
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HORRIBLE!
November 10, 2021

This company isn't even worth one star. I ordered Oct 18 and have been told four times my order was coming. Then told it would be sent when backordered items came in. So four phone calls and each one a representative lying. I purchased items for birthday, order didn't make it. Ordered for Thanksgiving... getting close so doubt it makes it either. The wrapping paper will no doubt have to be used next year. Thank goodness I didn't order anything personalized, that would really throw them into a tizzy. It is sad because this company at one time was a good company. Now it has become a total joke. Save yourself disappointment and aggravation and order from someone else.

Date of experience: November 10, 2021
South Carolina
1 review
5 helpful votes
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Stay Away From This Company
February 8, 2022

I ordered $494.00 worth of product on 1/2/2022. Part of this order was timely items for Valentine's Day. I gave current 1 1/2 months to get my items on time. The original order said the delivery date would be 1/17/2022 to 1/21/2022. It is now 2/8/2022 and I still do not have my order. On February 2,2022 I received an e-mails saying my order has shipped still showing the delivery date of 1/17 - 1/21. Six days since it shipped, I still haven't received my order. I called current and spoke to an AJ who couldn't even tell me an expected delivery date. And to make matters worse, I asked to speak to a supervisor and AJ hung up on me. Also, may I add I am a Blue Ribbon Member who supposedly is to get some special treatment... will that is a farce. I will never, never order from current again. They don't care about their customers and if they hear of a problem apparently they hang up on the customer. Verify this with Current!

Date of experience: February 8, 2022
California
1 review
2 helpful votes
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Online order system bug
February 15, 2023

I ordered checks online. I started my order for 1 box (100 checks). I then decided I wanted 2 boxes (200 checks), so I changed the quantity accordingly. When my order arrived, I received two packages containing 100 checks, both with the same check numbers. I called customer service to report the error, but they told me I placed two orders for 100 checks each, both with the same starting number. But both boxes were on the same single order, and the only ordering options were 1,2 or 4 boxes. I simply changed from 1 to 2 boxes, assuming all check numbers would then be in sequence from the starting number I entered. The customer service agent insisted I ordered in error and could only offer free shipping on a corrected second box, which I paid full price for.

Date of experience: February 15, 2023
Texas
1 review
1 helpful vote
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Checks
November 5, 2021

I have ordered all my checks from them. This last order has been 6 weeks and no checks. I have called twice and they tell me someone will get back with me, they never do. I finally just wanted my money back and they said they would put that thru and someone would get back with me. I have never written a review in my life but now I'm just aggravated!

Date of experience: November 5, 2021
Washington
1 review
0 helpful votes
Follow Eternally G.
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I had a delightful experience with this company.

I ordered Santa notepads and Gnoel round return address labels (item G1249). Shipping was prompt. Packing ensure preservation of the contents. And the quality was excellent.

The Santa notepads are very nice (thank you, China). The address labels have vivid colors, clear text, and are properly centered. The address labels are also offered by their sister company, Colorful Images. I had previously ordered from Colorful Images and was quite pleased with their products.

I am not including an image of the address labels due to privacy concerns.

Date of experience: December 10, 2023
New York
2 reviews
6 helpful votes
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Once great, not now
January 21, 2022

I got a flyer stating shipping $1.99 for orders over $40. I placed an order for approximately $160 (FOUR TIMES THAT). I was supposedly a rewards customer. They charged me $40+ for shipping. I have sent emails & pictures. To date not the courtesy of the call they said I'd get nor a credit for that GROSS shipping charge. In the past I used them alot & was happy. This is NOT my first large order recently. And to make matters worse, the box was packed SO TIGHT, 4 pkgs of cards are all rolled & unmailable as they can't go into the envelopes. Buyer Beware.

Date of experience: January 21, 2022
Florida
1 review
2 helpful votes
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Never received order
October 4, 2023

Never received order. Spoke to someone located in the Phillipines who kept apologizing but could not do anything except file a follow up and place the order again. I told her to cancel the order, I will never again order anything from Current Checks or Current Catalog.

Date of experience: October 4, 2023
California
2 reviews
7 helpful votes
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Not having ordered cards from Current Catalog for years, I decided to give them a try. During my online order I had the option of choosing an elegant font for my personalized Christmas cards. I was excited to be extravagant and spend the extra money this year. However, upon receiving the cards, the personalized font was in large plain block font, and the cards are on the thin side, not something your proud to send.
I called customer service. She informed me there is no option online to choose a font on Christmas cards. But it allowed me to choose and I created it how I wanted it to look. One of my packages are packed crooked, I'm hoping that didn't tweak the cards. Also, you fold the cards yourself. (?) So it leaves that undesirable overlap. See photos. Just a heads up so you know what you're ordering. Personally, I won't be buying from them again.

Date of experience: October 4, 2019
Arkansas
1 review
0 helpful votes
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No stars so far. I should have done my research about this company. Haven't gotten my order, it's been 12 days- estimated time was 8, and there is no way to contact them.

Date of experience: May 21, 2024
Georgia
2 reviews
13 helpful votes
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Ordered wrapping paper and paid extra for 2-5 day shipping. It's now been 12 days and my order has not even shipped out yet! Customer service giving me the runaround. Unless you want to waste your money, do not order from this company

Date of experience: November 19, 2019
Massachusetts
1 review
2 helpful votes
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Horrible company
January 6, 2020

I ordered some return address labels on December 17. It is now January 6 and I can't even get a delivery date from them. The "tracking" isn't updated regularly, so no one has any idea where my order is.

Date of experience: January 6, 2020
Connecticut
1 review
9 helpful votes
Follow Pema J.
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This used to be a good company. I don't know what happened! Customer service people are rude. The website doesn't work. They have some nice products, but it's not worth getting all upset trying to buy them!

Date of experience: March 8, 2017
Colorado
2 reviews
3 helpful votes
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We have been trying to order Christmas cards for 3 weeks now. Can't reset password on website period. Customer service live chat no response for 2 + hours. Called to sit on hold forever finally left number to have them call back still never heard a thing. Called to place the order twice. Finally got a rep that spoke horrible english, didn't know what a "&" was. 45 minutes to order 9 items and still don't know if they are right. I pray they are since it's for a company. Don't use them for anything you don't get much service. We'll see if our order is here in 6 days, not holding my breath though

Date of experience: December 5, 2017
Michigan
1 review
2 helpful votes
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Mixed review of products
August 26, 2021

The greeting cards, wrapping paper and gift bags are great. Many of their other products are cheap and don't even work. The magnets were adorable but useless as they don't stick to anything. The throw was cute online, but when received, it is very cheap looking and ugly and it had a horrible smell to it. The book marks are very thin and not laminated... won't last long. You have to pay your own return postage to return anything and postage is very expensive these days. I had a coupon for free shipping for this order. Otherwise shipping isn't cheap either.

Date of experience: August 26, 2021

Overview

Current Catalog has a rating of 1.4 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Current Catalog most frequently mention customer service, business days and live chat. Current Catalog ranks 54th among Stationery sites.

service
21
value
17
shipping
21
returns
11
quality
14