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How would you rate Crutchfield?
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Puerto Rico
1 review
1 helpful vote
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Great service
June 27, 2021

Wow! Just can't complain at all! Great service, very fast shipping, excellent packaging, great prices! You can't ask for anything else!

Date of experience: June 27, 2021
Texas
1 review
0 helpful votes
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Product
May 6, 2020

As always Crutchfield delivered on time and quality of product
When you need a quality product you do not have to look any farther than Crutch field

Great Job!

Date of experience: May 6, 2020
Illinois
1 review
1 helpful vote
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JBL Flip 5 speaker
May 25, 2021

Great sound for such a little speaker. Bluetooth connection couldn't be easier. Perfect for music while outside on the deck.

Date of experience: May 25, 2021
Ohio
3 reviews
0 helpful votes
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Ordered a Garmin 396 LMT-S... great price and fast delivery. Great to do business with. I would highly recommend Crutchfield.

Date of experience: April 17, 2019
California
1 review
0 helpful votes
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Easy as could be
July 11, 2018

Im not much of a car girl but I went through the process of ordering stuff for my car all by myself confidently. Great website. 10/10 would recomend.

Date of experience: July 11, 2018
New York
2 reviews
1 helpful vote
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Very fast shipping and item arrived in perfect condition its and everytime since i started buying back early 80s

Date of experience: October 10, 2020
Michigan
3 reviews
0 helpful votes
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Great help!
April 8, 2019

The tech answered sll of my questions, products arrived in several days. Carry happy with the entire
Process.
Thanks

Date of experience: April 8, 2019
Idaho
1 review
0 helpful votes
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Crutchfield has been in business for a long time. I'm 64 fast approaching 65 and they've been the go to Electronics Store for the serious Home Entertainment customers. Knowledgeable Staff that actually know the product whether it be Flat Panel TV's, Home Theatre, Video players of every imaginable kind make or model. They'll guide you to the best brand, and model to fit your home entertainment needs to fit your price point so that your purchase is the best experience possible The photo I added is of the Samsung 8 4K series TV I purchased from crutchfield over 2 years ago. I recently purchased a 2018 8 Series OLED Samsung 65" TV and it's on a Truck Headed my way up in the Rocky Mountains Idaho Wyoming Border. Yes they're that good, I could have purchased the TV anywhere closer to where we live, the fact that I didn't, but purchased from crutchfield all the way across these United States. Verifying my claim that dealing with crutchfield's staff and customer relations is well worth the wait!

Date of experience: April 7, 2019
Texas
1 review
0 helpful votes
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Purchased a 10 inch jl audio powered sub woofer for 519.00. It's alright. I kinda expected a little more.

Date of experience: April 30, 2018
Nevada
2 reviews
1 helpful vote
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I bought a car radio last month, and it would not fit in my Toyota, (they said it would) they emailed me step by step instructions, and then followed up with me, to make sure all was well 4 STARS!

Date of experience: April 23, 2020
Illinois
2 reviews
0 helpful votes
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I am huge Sony fan I tend to buy all my gadgets from crutchfield. Awesome company. Remember you pay for what you get.

Date of experience: April 21, 2015
Pennsylvania
1 review
0 helpful votes
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As they say you pay for what you get. Better to buy the right stuff the first time make it easy on yourself.

Date of experience: August 5, 2018
Puerto Rico
1 review
0 helpful votes
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Right on time!
April 28, 2020

Order the item on Wednesday and got it in two days c ahead of the Monday estimated delivery date. Best price and availability.

Date of experience: April 28, 2020
Texas
1 review
0 helpful votes
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Great online company and the knowledge base on products has all other companies playing catch up. The fast service for delivery is great.

Date of experience: May 23, 2018
South Dakota
1 review
0 helpful votes
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Got everything I ordered and more in a timely manner. The best pricing on all products! Will be ordering again in the future.

Date of experience: December 18, 2019
California
1 review
1 helpful vote
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Everything I needed for both my installs was at hand and convenient and I like the customer support if you should need it

Date of experience: December 23, 2019
Florida
1 review
0 helpful votes
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I had a wonderful experience using Crutchfield. The stereo is great. The install was easy and I am very happy with my purchase.

Date of experience: May 25, 2019
Texas
1 review
0 helpful votes
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Great experience
December 20, 2017

I knew what I wanted, rolled into their site, logged in and purchased. Item arrived quickly. What else to say? A great experience!

Date of experience: December 20, 2017
New York
1 review
1 helpful vote
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A great job
September 6, 2020

Order was no hassle and fast the email up dates helped me keep track of when my package was to arrive was excellent

Date of experience: September 6, 2020
Florida
1 review
0 helpful votes
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Thank you Eddie
March 20, 2018

Thanks to Eddie I bought an open box and saved hundreds everything is working fine and we re enjoying our new Samsung Sound Bar with sound around sound

Date of experience: March 20, 2018

Overview

Crutchfield has a rating of 3 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crutchfield most frequently mention and use ups. Crutchfield ranks 11th among Electronics sites.

service
164
value
174
shipping
176
quality
169