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How would you rate Crutchfield?
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California
3 reviews
11 helpful votes
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Love my HDTV!
December 13, 2015

Ordered a Samsung 55" in time for the holidays. They delivered a splendid product. Fast and reliable!

Date of experience: December 13, 2015
Florida
1 review
0 helpful votes
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The electrical hookups were perfect. Had to drill a couple of hole for the mechanical mounting--otherwise flawless!

Date of experience: November 12, 2019
Minnesota
1 review
0 helpful votes
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Vehicle fit chart was right on the money. Great install instructions! Fast shipping and a perfect fit.

Date of experience: July 21, 2018
New York
1 review
1 helpful vote
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Exactly what I needed
January 21, 2020

Ordered the two Escort accessories and got them both within two days. Easy breezy transaction. Thanks Crutchfield!

Date of experience: January 21, 2020
Pennsylvania
1 review
1 helpful vote
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Super Easy
November 16, 2020

Knowledgeable staff, super fast shipping. Hassle free transaction. Felicia was friendly and welcoming and knows her stuff!

Date of experience: November 16, 2020
New York
1 review
0 helpful votes
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Crutchfield is my go-to site for electronics purchases. The offer the best products, at fair prices, and their customer service is second to none.

Date of experience: September 7, 2017
New York
1 review
0 helpful votes
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Good radio
December 13, 2020

I feel the retro sound radios are Good units, although for the price you should not have to assemble. They should come fully assembled.

Date of experience: December 13, 2020
South Carolina
1 review
1 helpful vote
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Awesome Experience
January 16, 2020

Great customer service with very polite and knowledgeable staff! Have been doing business with Crutchfield for many years and will continue to do so.

Date of experience: January 16, 2020
California
1 review
0 helpful votes
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I have never installed a car stereo, but this stereo was easy to install and the wiring harness was a breeze in my 2005 Toyota Matrix.

Date of experience: September 24, 2019
New York
1 review
0 helpful votes
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A great place to buy
April 24, 2019

I've purchased a number of items over many years and have always been very happy with the price, service and care shown by Crutchfied's

Date of experience: April 24, 2019
Florida
1 review
0 helpful votes
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Super fast delivery
June 28, 2019

Easy website, easy checkout, and fast delivery. I live on st croix usvi so getting stuff here usually takes a long time, my order arrived in 4 days.

Date of experience: June 28, 2019
Maryland
10 reviews
2 helpful votes
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Superb
December 17, 2016

Not always the best prices but fantastic shipping and knowledge of produxt. When you catch a sale it's a great place to shop

Date of experience: December 17, 2016
Arizona
1 review
0 helpful votes
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I just received my order. It will take several days to install radio, speakers, and SeriusXM equipment. Timely delivery and in great condition.

Date of experience: September 4, 2018
Montana
1 review
0 helpful votes
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Outstanding service
April 24, 2019

I will purchase from Crutchfield again. Great service! Free shipping made me jump on my item JBL speaker. When it was on sale!

Date of experience: April 24, 2019
Nebraska
3 reviews
0 helpful votes
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Best online store!
December 3, 2017

I love Crutchfields! They have a great selection, easy pay, fast free shipping and great support! This is my go to electronic store.

Date of experience: December 3, 2017
Ohio
2 reviews
1 helpful vote
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Subject Matter Experts!
February 5, 2020

Initially I purchased a non-Crutchfield product to save $$ but it did not function as required. Decided to investigate my options via Crutchfield and the product recommended performed perfectly without having to cut any wires. The
PAC AmpPRO AP4-CH21 Aftermarket Amplifier Interface worked PERFECT with my 2014 JKUR OEM radio and DS18 soundbar and Candy- amp. Excellent customer service and instructions. True professionals, keep up the GREAT work.

Date of experience: February 5, 2020
Illinois
6 reviews
2 helpful votes
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Brilliant
June 10, 2021

My shopping experience is more than good, it's brilliant, bought new speakers, so happy to be a Crutchfield customer. Thanx a lot.

Date of experience: June 10, 2021
Texas
1 review
1 helpful vote
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Quality & Quick
March 30, 2021

Top knotch service and fast delivery. Ordered 4 speakers and they throw in the equipment needed for install. Can't beat them.

Date of experience: March 30, 2021
Virginia
1 review
0 helpful votes
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All the times I've dealt with Cruchfield they never steered me wrong. Their service department is above and beyond all others.

Date of experience: July 21, 2019
Arizona
3 reviews
1 helpful vote
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Always have received the best service from Crutchfield and the products they sell are great and work flawlessly. Highly recommended them.

Date of experience: September 2, 2020

Overview

Crutchfield has a rating of 3 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crutchfield most frequently mention and use ups. Crutchfield ranks 11th among Electronics sites.

service
164
value
174
shipping
176
quality
169